Cricket Wireless Authorized Retailer

Reviews

• JB

  Jason Beard

  Jun 14, 2026
  2.0
  I thought I’d come to the right place to pay my bill .. but I was wrong … I accidentally intruded on an employee’s family reunion , very unprofessional .. The transaction was disjointed as a result.
• JJ

  Jay

  Mar 6, 2026
  5.0
  I had an absolutely fantastic experience thanks to Natasha, who is without a doubt the best salesperson known to mankind. From the moment I walked in, she was incredibly attentive, welcoming, and focused on making sure I got exactly what I needed. She helped me get my new phone set up smoothly and efficiently, all while juggling multiple tasks like a true professional. Her ability to multitask while still making each customer feel important is seriously impressive. What really stood out was how calm and professional she remained during a difficult moment. While she was helping me, a rude jerk came in and started yelling at her about parking in “his” spot. Despite the situation, Natasha kept her composure the entire time. She handled it with patience and professionalism, never letting it affect the quality of service she was giving me. That level of self-control and dedication to customers says a lot about her character. Even while dealing with that interruption, she continued setting up my phone and made sure everything was perfect before I left. She explained things clearly, answered all my questions, and made the whole process easy and stress-free. Honestly, the best thing that could have ever happened to that store is having Natasha working there. She’s amazing, awesome, incredibly skilled at what she does, and clearly cares about the people she helps. If every store had someone like her, customer service everywhere would be on a completely different level. I can’t recommend her highly enough.
• PM

  Penny McAninch

  May 26, 2021
  1.0
  We were treated very rudely when we took our phone in to be seen about. We'd been moving furniture all day and didn't have time to go change into our trendiest clothes and bathe in scented water. Most clerks want your business. Obviously the one on duty the last part of last Sunday was too special to actually do his job. So he chose to make snarky comments and lie about the shop being closed 20 minutes before closing time. He offered no help or suggestions about what to do to fix the problem. There are too many other companies to do business with and too many other Cricket outlets to give this one your unwanted business.
• SC

  Santos Carillo

  Mar 11, 2021
  5.0
  Great costumer service!!sobie was very friendly and helped me picked out the perfect phone for me!

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