VCA Animal Medical Center

Reviews

• MG

  Mckensie Grafe

  Apr 28, 2026
  1.0
  I have been bringing both of my dogs to VCA Marysville for quite some time, and unfortunately the level of attention and care has steadily declined. I did not think the experience could get worse until my most recent visits. I brought each of my dogs in separately for their annual checkups, and both appointments were deeply disappointing. My 5‑year‑old dog’s exam lasted no more than 60 seconds. He received a couple of pats on the back, a temperature check, and a quick look in his mouth. That was it. No thorough physical exam, no checking for lumps or abnormalities, and nothing that would justify a $150 visit in this economy. Thankfully, he is a happy and healthy dog with no concerns, but a proper exam should not be rushed or assumed. My other dog’s visit was far more troubling. He is 13 years old and has lived with a degenerative disease since he was 8. He wears a diaper due to limited sensation in his back end and struggles to stand for extended periods, which is completely expected given his condition. Despite his age and history, he was barely examined. What was most upsetting was that it became painfully clear the vet had not reviewed his chart at all. She stated he was “too underweight” without knowing his previous weights. When asked for his previous weights, she admitted she would have to check. That kind of statement, made without historical knowledge, is irresponsible and alarming. I know exactly what his weights are and the fluctuation does not very to the point of alarm. We have always struggled to get his weight up, but he is a Weimaraner and is naturally bony and skinny. We also mentioned a recently drooping lower eyelid. Her response was that it could be cancer or another disease, and that was essentially the end of the discussion. There was no explanation, no next steps, and no reassurance. The appointment concluded with her telling us we should start thinking about saying our goodbyes. Based on what exactly? She never asked basic quality of life questions. Is he eating and drinking? Still playing? Greeting us at the door? Interested in activities? Jumping on the couch? These are critical indicators when evaluating an aging dog, especially one with a known condition. None of that mattered, apparently. The bedside manner was absolutely vile. Statements were made with zero context, no empathy, and no effort to fully understand our dog’s situation. All of this for a very high price tag after a combined two minutes of physical contact with our dogs. I rarely leave reviews, but our pets are our family. We do not have children. These are our children, and they deserve far better care than this. VCA - review charts before appointments. Ask questions. Provide context. Show compassion. And most importantly, do not tell pet parents to start saying goodbye without doing the most basic due diligence first.
• DM

  Dennis McMullen

  Mar 29, 2026
  1.0
  We have been bringing both are babies to this place for awhile brought one in for X-rays.for a limp he had And they had to sedate him who would ever thought we would get the call that they lost him I thought we brought are babies there because of there expertise but that wasn’t the case but quick to charge 400 bucks for the service so basically I paid them to kill my 5 year old babie I would of expected them to say they didn’t advise we did the sedation we surly wouldn’t of done it we will seek a different place to take the other one they got one there won’t be 2
• SA

  surg arias

  Mar 12, 2026
  1.0
  I highly do not recommend this clinic based on my experience. I brought my cat in because he was showing symptoms consistent with FIP (Feline Infectious Peritonitis). Instead of discussing reasonable treatment options, the staff quickly began recommending euthanasia, repeatedly stating that the condition was “not curable.” The conversation felt heavily focused on putting my cat down rather than exploring ways to help him. The only alternative they presented was a treatment plan quoted at over $3,000, which they themselves said might not even help. The way this was communicated felt extremely discouraging and left me feeling pressured into making a heartbreaking decision without being given clear or hopeful options. Concerned about the situation, I decided to seek a second opinion. I went to Pilchuck Veterinary Hospital, where the experience was completely different. Their team was compassionate, transparent, and willing to work with me on a treatment plan around $1,000. Most importantly, they explained the situation carefully and reassured me that treatment was possible and that my cat had a chance. Pet owners deserve honest information, compassion, and support when facing serious diagnoses. My experience at this clinic felt rushed, dismissive, and unnecessarily focused on euthanasia rather than exploring viable treatment options. Because of this experience, I strongly encourage other pet owners to seek a second opinion if they are ever placed in a similar situation.
• PA

  Pamz Awesum

  Dec 10, 2025
  1.0
  I would NOT recommend this place as a first option or any option for veterinarian services. My dog was diagnosed with diabetes… he’s only 7. We got his blood curve done which was 400$, they needed another one done 2 weeks later so they put a glucose monitor on him that was 250$ , it didn’t even work on the first day, and they said sorry no refunds call the manufacturer. The manufacturer said they couldn’t help cause it’s for humans not for dogs. Had to bring him in for another 400$ visit for an another curve the following 2 weeks. And I told the vet that he was doing great on the dosage he has been givin, I’d rather not pay another 400$ in a 2 month span, if he was doing great. She looked right at me and with a condescending tone said “ unfortunately it’s expensive to have a dog with diabetes, and if it’s too much we can speak of other options” as in put my dog down🤦‍♀️ this whole ordeal has been so hard and they just made it worse. They wouldn’t prescribe insulin until we paid for another curve to be done. Even though he NEEDS insulin to survive. What I regret is assuming all vet places were like this. But they are not. I found one that same day they told me they wouldn’t prescribe insulin, and I’m so relieved I did🥹 they only charged me 50$ for the visit and prescribed insulin right away. This place is so greedy for money that they don’t care what happens to your animal. Don’t go here. Unless you want to literally pay an arm and a leg for everything.
• MM

  Mahhi Mahhi

  Nov 29, 2025
  1.0
  I never had a great experience from VCA clinic. I try my best to give them chances but seriously whole staff super rude and they don’t even know how to treat a customer! Drs also rip off they don’t even know what’s going on to your pet all they care about is the make money as much as they can out of your pocket even they have to lie to you! Please be aware of this place if you want to save your pets life! That’s all I can say! Just be aware of them!! Today I called and ask for one simple thing and lady on phone going on in circle on and on instead of giving me the answer in simple words. Came up with $200-$300 just to write a prescription! That’s rip off because for same reason I went to the different places they only charge me $6 . So you can imagine how much they lie to you so they can make money but don’t give a damn for you or your pets life!! Zero star to them from me and they are big fraud, their business should be closed!!

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