Cricket Wireless Authorized Retailer

Reviews

• EF

  Elaina Farsovitch

  Jan 14, 2026
  5.0
  It's up and down for me here but I've usually had at the very least very polite and kind encounters with employees!! This morning (I didnt catch his name) the young man with good music and a cool wrap on his head was super polite and helpful. You guys hire kind people here which makes a world of difference.
• AJ

  Anita J

  Feb 10, 2023
  5.0
  Absolutely F A N T A S T I C SERVICE from Angelese. Top notch assistance. She was patient and perceptive when I told her I was hard of hearing. She certainly did an excellent job telling me what I needed to ask Straight Talk customer service reps when I got through. Straight Talk just ran me through the wringer, first saying they would stop my service after verifying my cellphone number I have had with them for the past 13 years as mine. When they closed my account then they couldn't verify that number had ever been associated with me. I was and always have been their customer with that number. I explained to the c.s.reps in the Philippines and in India, but with no help. They just couldn't verify my number as mine, even though they had in the beginning. I've spent thousands of dollars on Straight Talk. They couldn't fix any of their issues. Not access to my phone number, not my verification, not my phone that hadn't worked in almost two months. I am beyond thankful I changed carriers! Even though I couldn't bring my old number, I didn't care at this point! PLEASE transfer to Cricket if you are thinking about changing your service. I went there for the free cellphone service via the Government assistance program. If you receive food stamps or other such benefits, you might qualify. Angelese is willing to help. What a good experience with a wireless store! There is an activation fee of around 30.00 dollars but it is well worth it!! Just the one-time start up and then there is no charge unless circumstances change. God bless Cricket wireless team in Marysville!!
• NC

  Nick Catania

  Nov 28, 2020
  5.0
  I would highly recommend this store because of Alyssa. She has always been there with a smile and been so helpful, whenever I have a problem with my phone. I highly recommend her!
• BD

  Brian D

  Aug 17, 2020
  1.0
  Poor customer service. Wouldn't wave the activation fee. I have never paid to have a line added. Then they wouldn't sell me the SIM card so I could activate it myself. Avoid this location at all cost.
• RM

  Russell Morin

  Feb 7, 2020
  1.0
  Always a friendly and helpful staff, I've been doing business with them for about 5 years now and have been well satisfied with the service. Update: I don't know what's going on with their staffing but I've been to the Marysville store three times last week during business hours and nobody was there there's no note on the window, no messages on their web site explaining why. The phone just goes to dead air space. The Everett stores phone goes to messaging but the mailbox is full so you can't leave a message. Not good

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