Farrelli’s Pizza in Lacey is the store that originally introduced wood-fired pizza to the Puget Sound region! Most of our store managers began their careers in the Lacey kitchen 20+ years ago! Since 1995, this store has been an active member of the the SE Thurston county neighborhood, by hosting events such as the annual Farrelli’s Golf Classic to support local charities. Come in today for pull-tabs, a game of pool, the next sports game, or some family-friendly fun!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.