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Dyson Service Center Kirkland

4.7
(412 reviews)

Business Details

12815 NE 124th St, Kirkland, WA
98034, United States
(425) 818-0067
https://www.dyson.com/support/journey/service-centers

About

Electronics StoreDyson
Dyson Service Centers are here for when you need expert help, in person. Whether you're having trouble with your current machine, are interested in buying a new one, or simply want to experience Dyson technology, we’re happy to help.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dyson Service Center Kirkland
12815 NE 124th St, Kirkland, WA
98034, United States

Hours

MondayClosed
Tuesday10:00 AM - 4:00 PM
Wednesday10:00 AM - 4:00 PM
Thursday10:00 AM - 4:00 PM
Friday10:00 AM - 4:00 PM
Saturday10:00 AM - 4:00 PM
SundayClosed

Reviews

4.7
412 reviews
5 stars
367
4 stars
20
3 stars
4
2 stars
3
1 star
18
  • PD
    patrick dedmore
    Oct 6, 2026
    5.0
    Fantastic service. Couldn’t ask for more. Friendly, knowledgeable and efficient. Couldn’t be happier with the service provided
  • MT
    Marc Turkel
    Oct 3, 2026
    4.0
    Very busy, long wait. Unhappy customer was given much more time and attention than he deserved, the service people were gracious. Unfortunately, this came at the expense of others waiting for their turn and appropriate service. I was impressed with how diligently the 3 service people worked, overall, under difficult circumstances, they exhibited grace under pressure.
  • TM
    Tia Morello
    Sep 22, 2026
    5.0
    Despite the long line, the service technicians were friendly and helpful, as well as very knowledgeable!
  • AC
    Asing Chang
    Sep 20, 2026
    5.0
    The staff were friendly and very professional. I was expecting more of a mom-and-pop-shop experience, but it's virtually the Dyson version of the Genius Bar. They close at 4:30 p.m., but they really try hard to fix anything brought in before closing, so even customers who arrive a little later can still get their Dyson fixed the same day. I'm very impressed.
  • JB
    jb357 b
    Aug 24, 2026
    2.0
    Staff and service were top notch, very friendly and thorough, that's about the only good part. Unfortunately even though they tried, the issue wasn't fully resolved and I'm not getting a response from corporate about addressing the issue. The waiting area that you're required to sit in while they inspect and repair your device is a miserable place to be stuck in for hours while they do repairs. Unbelievably hot with no ventilation or air movement, the couple fans they have running are completely inadequate. The smell was horrific like a mix of puke and sweat that hits you the second you come in the door and is inescapable while you wait. I'm not sure if this is a biproduct of how hot and sweaty customers are while they wait or if somebody got sick in there earlier in the day and they did an inadequate job of cleaning.

Frequently Asked Questions About Dyson Service Center Kirkland

Do I need to make an appointment?

We handle requests in the order we receive them.

What services does Dyson Service Center Kirkland offer?

The center offers repair services for vacuum cleaners, air purifiers, humidifiers, hair dryers, and hair stylers, as well as sales and in-person expert assistance for Dyson products.

Brand Certified Facts from Dyson Service Center Kirkland

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Certified October 11, 2026Yext Knowledge Graph
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