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Best Buy

4.0
(3292 reviews)

Business Details

(253) 945-0073

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
31601 Pacific Hwy S, Federal Way, WA
98003, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.0
3,292 reviews
5 stars
1,663
4 stars
744
3 stars
376
2 stars
158
1 star
351
  • BC
    Brandon Cossel
    4 days ago
    1.0
    Don't bother trying to call this store and ask a human being a question. They have an AI virtual assistant that takes all the calls and will just route you to an endless hold. These AI virtual agents are antithetical to good customer service, so their use here says everything about the Best Buy's attitude towards their customers.
  • MR
    Mike R
    May 9, 2026
    4.0
    Had what I needed, line was quick. Customer service was ok
  • EA
    Evan Ault
    Apr 23, 2026
    4.0
    Why does best buy still exist in a retail storefront format? One thing I will say is prices usually seem to match what it is Bing offered for online at Amazon or other retailers. At least im not paying more for the displeasure of not having it delivered straight to the door. Can pick up most online orders placed on Samsung's site, so thats a plus if you need that new TV TODAY... other than that, its kind of depressing to someone who grew up in the 80's and 90's and remembers the glory days when they used to carry casettes/cd's/VHS/DVDs/etc. along with everything you could need to watch and listen.
  • NJ
    Nancy Jones
    Apr 22, 2026
    4.0
    I had a fantastic experience shopping here! The staff was super friendly and knowledgeable, helping me find exactly what I needed without feeling rushed. Plus, the selection of electronics is impressive—I walked away with some great tech at a good price!
  • PT
    PRISTINE TECH
    Apr 19, 2026
    5.0
    Best buy is my favorite store and not be because I'm a tech need, that's part of it, but the friendly customer service is awesome. Everyone is super helpful and knowledgeable and I can appreciate that while shopping for the latest bleeding edge tech. Keep up the great work BestBuy..!!!

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Federal Way?

You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Federal Way.

Does the Federal Way Best Buy offer in-store pickup?

Yes, this Best Buy location offers same day in-store pickup services.

Brand Certified Facts from Best Buy

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Certified May 17, 2026Yext Knowledge Graph
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