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Geek Squad

2.9
(35 reviews)

Business Details

457 120th Ave NE, Bellevue, WA
98005, United States
(425) 452-8060

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
457 120th Ave NE, Bellevue, WA
98005, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

2.9
35 reviews
5 stars
15
4 stars
1
3 stars
0
2 stars
2
1 star
17
  • TC
    Tianxiang Chen
    Aug 5, 2026
    1.0
    >>> Do not use this service, it's a scam. <<<< I purchased a laptop from bestbuy and it had some issues so I sent it to bestbuy to repair. It is under warranty but they still charged me $85, and this is not the worst part. The geek squad center evaluated and wanted me to pay $500 more to get it fixed, I contact them, they could not provide good reasons and it was very slow and difficult to connect with them.
  • NW
    Nathan Walsh
    Jul 29, 2026
    1.0
    I came in with an Xbox Ally X, I had problems with downloading speed and was bouncing around from home and multiple different Starbucks to check if it the WiFi or my device for about 5 hours and came in to ask them to run a diagnostic on it to find out if it was actually my WiFi or the Device and he did not do anything. He just told me to go over and to the front desk and exchange it, I wanted an explanation on what the problem is and to make sure it was a device problem because I did not want to come back the next day and still have the same problem. He had no energy, no customer service attitude was applied at all it was just straight low tier effort If someone comes in and asks you to do your job you shouldn’t just brush them off so you can sit in a chair all damn day, you should do your damn job and he then asked me to give him a five star review.
  • AL
    Adam Lolley
    May 29, 2026
    1.0
    Geek Squad at BestBuy in Bellevue is a DISASTER! Employees are appathetic, incopetent, and incredibly rude! I had to drive back and forth to the 4 different times for 2 appointments. The first time I showed up to my appointment to get my laptop fixed. As I was getting ready to leave after my appointment Vikrim (employee) told me to take the power cord with me. I asked if they needed it, and they assured me they didn't because they had that same model. Agent Dahlia (employee) me 45 minutes later to tell me they couldn't perform the diagnostics on my laptop without the original power cord. So I drove across town to bring them the cord. The following day while scheduling my appointment to pick up my laptop, I asked them if I needed to bring anything; to which they said no. When I arrive at my appointment the first thing the person I talked to aske me for was ID. He told me he couldn't give it to me without my ID. So I had to have my friend drive all the way across town back to my place to get my ID. I have additionally tried 5 different times to have my login changed from my old work email that doesn't work anymore to my current email and am STILL not getting help. I spoke with Agent Dahlia didn't believe me when I told him the situation and offered zero help, telling me to try phone support instead.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Bellevue offer?

Geek Squad provides tech repair, setup, and support services for electronics and computers. You can schedule service in store or online.

Where is Geek Squad located in Bellevue, WA?

Geek Squad is located at 457 120th Ave NE, Bellevue, WA 98005, USA.

Brand Certified Facts from Geek Squad

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