Best Buy

Reviews

• BD

  Buckdeal Deal

  Apr 19, 2026
  5.0
  The Williamsburg Va store is great. Salesman Cam was super nice and helpful. Really fine young man.
• MB

  Mert Jerome Bagci

  Apr 16, 2026
  5.0
  Sometimes employees go above and beyond...Jordan certainly did a great job on my car today... Thank you so much ...🦆🦆🦆
• FF

  Francoise

  Apr 14, 2026
  5.0
  Very helpful sales persons and help desk section. Good prices, good merchandise.
• MC

  M.S. C.

  Apr 11, 2026
  1.0
  THIEVES!! On March 28, 2026 I purchased two s26 glass screen protectors. One from the store and one ordered online. Total purchase $56.14. I tried to use the one screen protector from the store, and it just did not work. Today, I returned the unopened s26 glass screen protector that I had received by mail, expecting to receive $28.07. The employee LIED and said because it was part of a bundle they could only refund $18.72. I asked what bundle and the kid just shrugged. THESE PEOPLE ARE THIEVES. DON'T BUY ANYTHING AT THIS STORE. Best Buy owes me $37.42 for two nonworking screen protectors. Then they owe me a few hundred for wasting my time. Response to BB manager: 1) I'm not on FB. If you wanted to make this right, you would simply contact me. 2) Why should I put out more effort to contact you? Clearly this rip off is a result of your store policy.
• TD

  Teresa Darr

  Mar 31, 2026
  2.0
  I've always loved going to Best Buys ever since I was a teen in the 90s. My husband and I stopped in here Sunday for the first time in a while and it was just odd... I don't know if it was a loss prevention strategy, or the employees were excited to see someone. There was an employee within 5 feet of us, engaging in conversation the entire time. They would walk us to the boundary of each department and almost hand us off. I value good customer service, but this was overkill. It was so distracting that I couldn't even think about what I wanted to check out next. We eventually just left because it was so awkward.