Best Buy

Reviews

• NE

  naresh eeda

  May 11, 2026
  1.0
  Terrible service. They were reluctant to answer questions about the product and help with the price check
• PN

  Pablo Naranjo

  Apr 30, 2026
  4.0
  Falta conocimiento de los productos
• TC

  Tamojit Chakraborty

  Apr 25, 2026
  1.0
  Poor , they do not have half the things at the store location
• MC

  Mari Cristel

  Apr 18, 2026
  1.0
  If I could give no stars, I would. I had a terrible experience. The previous manager was great, but this visit was the complete opposite. I came in needing a replacement TV through my warranty and already had a work order. One employee genuinely tried to help us, but needed assistance from a manager. He went to ask someone named Jose, who refused to help us and wouldn’t even assist with translating for my husband in Spanish. When his coworker asked what to do, Jose told him to just walk away and not help us. He also said he didn’t want to deal with me “yelling,” If there was no solution.. even though I was calm the entire time and simply asking for help and a clear explanation. He was just laughing at us and waiting for us to leave so he didn’t have to help us. Really lazy employees. I was polite from the beginning because I don’t like being that kind of customer, but the level of disrespect was unacceptable. If you’re not willing to help customers, you shouldn’t be in that position.
• LW

  Lynda “Lynda W.” Wyatt

  Apr 15, 2026
  1.0
  I went there to get a new iPhone battery b/c the Apple site says Best Buy is an authorized repair place. When I got there, three Geek Squad employees were sitting there doing absolutely nothing and I asked about a battery replacement. I was told to drive to Apple in Reston b/c they don't have anyone to do repairs any longer and no longer service on iPhones. So the three Geek Squad employees are useless. They can't even change a cell phone battery. LOL. Don't walk, RUN from this store with incredibly dumb and lazy employees.

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