Brand Certified
VCA Pets First Animal Hospital
4.3(201 reviews)
Certified by VCA Pets First Animal Hospital • Aug 16, 2026
Business Details
9201 Staples Mill Rd, Richmond, VA
23228, United States
Certified by VCA Pets First Animal Hospital • Aug 16, 2026
(804) 767-6372
Certified by VCA Pets First Animal Hospital • Aug 16, 2026
https://vcahospitals.com/pets-first
Certified by VCA Pets First Animal Hospital • Aug 16, 2026
About
Certified by VCA Pets First Animal Hospital • Aug 16, 2026
VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
VCA Pets First Animal Hospital has supported pets and their families in Richmond, VA and the surrounding communities for more than 30 years. Our experienced doctors and associates provide compassionate veterinary care focused on clear communication, education, and thoughtful medical guidance. We offer preventive wellness care, diagnostics, surgery, grooming, and care for exotic pets, allowing families to receive consistent support in one location. By working closely with clients to understand each pet’s needs, we help create personalized care plans that support long-term health and wellbeing.
Location
Certified by VCA Pets First Animal Hospital • Aug 16, 2026
VCA Pets First Animal Hospital
9201 Staples Mill Rd, Richmond, VA
23228, United States
Hours
Certified by VCA Pets First Animal Hospital • Aug 16, 2026
Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
SaturdayClosed
SundayClosed
Reviews
4.3
201 reviews
5 stars
140
4 stars
22
3 stars
12
2 stars
6
1 star
21
- LMLeah McCormickJul 29, 20262.0I appreciate the ability to make appointments pretty quickly, but they missed some really big deal issues with our dogs and were less than helpful or responsive when we needed answers. Still haven’t received any word or compensation. The pricing is also pretty ridiculous for meteocre services
- KWKayla WarrenJul 9, 20261.0No sense of urgency, unnecessary wait times and bad professionalism. Do not recommend.
- SSSheanell ScottJun 29, 20263.0They have been great when I started bringing my dog here but I am giving a 3 star because for the past 3 visits I have waited between 30- 45 mins for an allergy shot. Nothing extra. Just a shot by a technician. I had to ask what was going on because I did not arrive late and I was told they are short staffed. This has been every month for 3 months in a row.
- SMShannon MatthewsJun 25, 20265.0Took very good care of my 12 yr old baby girl. They got her back on her paws and she is happy and energetic again. Their monthly payment plan is amazing and includes her future shots and checkup
- DMDe'-Niece MicareJun 12, 20265.0Dr. Mays is the BEST!!! We've been taking our cats there since 2020 and wouldn't go anywhere else. The staff are AMAZING humans ❤️ and they take just as awesome care to both pets and owners. Unfortunately we lost our beloved Princess Shadow Kai in October 2024. Dr. Mays was so compassionate and understanding. Kai had a brain tumor which caused a stroke, she was 17 years old. They let us stay with her for as long as we wanted and they even gave us small vials with some fur clippings and whiskers. The cremation service they work with is also amazing. They returned Kai's ashes in a beautiful stained wood box stand, with a gold plate attached that had Kai written on it and a glass pane on the front for a 5x7 picture. They also gave us a framed impression of her paw print. Kai was a Bombay purebred. Her sister Dr. Harleen Quinzel (AKA: Harley Quinn) is still with us thank Goddess. Dr. Mays caught an infection in Harley's gums that would have killed her, but required the removal of all her teeth except for her 4 canines. It saved her life. Kai was all black with golden eyes and Harley is a tuxedo that looks like she's wearing a Harlequin leotard.
Frequently Asked Questions About VCA Pets First Animal Hospital
What services does VCA Pets First Animal Hospital offer?
VCA Pets First Animal Hospital offers a wide range of services including advanced care, allergy relief, diabetes treatment, diagnostics, nutrition counseling, preventive care, dental care, soft tissue surgery, vaccinations, spay and neuter, and wellness exams for pets at all life stages.
What types of animals does VCA Pets First Animal Hospital treat?
The hospital treats avians, cats, dogs, exotics, pocket pets, rabbits, and reptiles.
What are the hospital hours at VCA Pets First Animal Hospital?
The hospital is open Monday through Friday from 7:30 AM to 6:00 PM and is closed on Saturdays and Sundays.
Where is VCA Pets First Animal Hospital located?
It is located at 9201 Staples Mill Rd, Richmond, VA 23228, USA.
Is VCA Pets First Animal Hospital accredited by any veterinary organizations?
Yes, it is accredited by the American Animal Hospital Association (AAHA), maintaining high professional standards.
Does VCA Pets First Animal Hospital accept new patients, and are there any special offers?
Yes, new patients are welcome and there is a free first exam coupon available through their website.
How can I contact VCA Pets First Animal Hospital?
You can reach them at the local phone number +1 804-672-3576 or the main phone number +1 804-767-6372.
What nearby places can I visit when I come to VCA Pets First Animal Hospital?
Near the hospital, you can visit Pizza Hut for a quick meal, Hair Cuttery for a haircut, and CVS Pharmacy for any medication needs.
Are there convenient services close to VCA Pets First Animal Hospital for errands after a pet visit?
Yes, nearby services include UPS Access Point for deliveries, Food Lion supermarket for groceries, and The Exchange Network ATMs for banking needs.
What dining options are available near VCA Pets First Animal Hospital?
You can enjoy dining at several nearby places such as Hunan Cafe for Chinese cuisine, Subway for sandwiches, and Bruster's Ice Cream for dessert.
Brand Certified Facts from VCA Pets First Animal Hospital
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