We are a diverse team of 2,700 at the Richmond Fed, one of 12 regional Federal Reserve Banks working together and with the national Board of Governors to strengthen our nation’s economy and communities. We bring integrity and passion to our work — from conducting monetary policy and working to ensure a safe and sound financial system, to providing tools and resources to help you make more informed financial decisions.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.