Logan in the TV section was a fantastic associate who went above and beyond to help me out. Got a new TV purchased that was open box, went the extra mile to open everything up and validate it was the correct model and had the remote but also was highly professional and a pleasure to talk with.
RR
romualdp “Romas”
May 7, 2026
5.0
Well-organized, helpful staff, a lot of products to explore and try hands-on
DC
Donna C
Apr 25, 2026
5.0
Had the best experience with car audio today! Angel replaced my car speakers and it turned out to be way more complicated than expected. He was so incredibly patient and thorough. I am SO happy to have music in my car again!!
Everyone else in the store was also super kind and helpful, both at the front entrance and the customer pickup area.
AM
Alice Minium
Apr 22, 2026
2.0
Avoid if at all possible. Also they treat their workers so badly
CM
Cindy Morgan
Apr 17, 2026
4.0
Excellent customer service. After explaining what I was looking for, and choosing a possibility, the very pleasant and knowledgeable employee fixed me right up. The sale was a breeze, which was especially delightful since I stopped at my local Walmart first, where an employee struggled unsuccessfully for an extended period of time to locate the item I requested. No such luck. I told him "Nevermind, I'll go to Best Buy". Obviously I should have done that first. Lesson learned.
What are the store hours for Best Buy in Newport News, VA?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup services?
Yes, Best Buy provides curbside pickup for customer convenience.
What types of products can I shop for at this Best Buy location?
You can shop for TVs, computers, appliances, cameras, home electronics, and more.
Does Best Buy in Newport News offer Geek Squad support?
Yes, this location offers Geek Squad support for technical assistance and repairs.
Can I get electronics recycling services at this Best Buy?
Yes, Best Buy provides electronics recycling services at this location.
What payment methods are accepted at Best Buy?
Best Buy accepts debit cards and pay checks, and it does not require cash-only payments.
Is in-store shopping available at Best Buy Newport News?
Yes, in-store shopping is available at this Best Buy location without requiring an appointment.
Where is Best Buy located in Newport News?
Best Buy is located at 12151 Jefferson Ave, Newport News, VA 23602, USA.
What nearby places can I visit before or after shopping at Best Buy?
Nearby places include Value City Furniture, Babies"R" Us, and The Fresh Market, where you can shop for furniture, baby products, and groceries respectively.
Are there dining options close to Best Buy in Newport News?
Yes, nearby dining options include Wendy's for fast food, Japan Samurai for Japanese cuisine, and Wingstop for chicken wings.
What services related to electronics repair are available near Best Buy?
Geek Squad and ANR wireless offer electronics and mobile phone repair services nearby.
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