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Geek Squad

3.6
(44 reviews)

Business Details

4024 Wards Rd, Lynchburg, VA
24502, United States
(434) 239-9885

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
4024 Wards Rd, Lynchburg, VA
24502, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.6
44 reviews
5 stars
25
4 stars
2
3 stars
4
2 stars
0
1 star
13
  • PP
    Peppany
    Mar 14, 2026
    5.0
    Kyle, Karson, and Aiden were so helpful. I took my laptop in because it wouldn't turn on to get it diagnosed and, even without an appointment, Kyle immediately took it into the back to make sure everything was hooked up properly and even found me a new screw when one was stripped out! The team went above and beyond their charter to find the problem and even helped us get the proper documentation for insurance (thank you Karson).
  • 22
    2old2care
    Jan 19, 2026
    1.0
    Not your old Geek squad. Save your money, they very kindly say things are fixed but they definitely are not. Say 3 days and keep for weeks saying they are working on it. Can not talk to a person in the US when you call the store.
  • OO
    Onyx
    Jan 19, 2026
    1.0
    Took my laptop in to get its cpu fan fixed, was told it would take 3 days. Went in after 5 days with no updates, and was told they were still trying to diagnose the issue. After a week I went back and was told that they got it updated and ran stress tests and it all passed… got it home to find they did absolutely nothing to it… fan still broken, no updates done… genuinely disappointed and confused on what was done if anything… I’d recommend going anywhere, as it’s clear they didn’t even read the paperwork where I clearly stated the issue. The charged me &200 just to have my laptop sit on a shelf for a week… the people are kind, but clueless.
  • TM
    Tavione Mitchell
    Jan 18, 2026
    4.0
    I’ve been waiting for my pc for 5 days now when they told me 3 days and I don’t even know if its going to be fixed so here is the review i feel this service deserves, edit i got back and it was great so yea 4 star minus 1 for the time it took
  • PT
    Phyllis Turner
    Dec 14, 2018
    5.0
    Excellent assistance in purchasing a new computer. The "Total Tech Support" is worth every penny. Agents are very knowledgeable and extremely patient.

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