Best Buy

Reviews

• MR

  Marcos Rojas

  1 day ago
  1.0
  Scheduled a screen replacement for an Iphone17 on the apple website. This location offered several same day appointments. Glad I was called 10 minutes before my appointment to tell me theres no Apple technician in the store after driving all the way here and wasting my time
• DG

  D G

  May 8, 2026
  1.0
  After spending way too much money in this store, one of the employees told me they hold the Pokemon cards so SCALPERS have a chance to get them over KIDS. You told me the cards are IN THE STORE now, but you refuse to sell the cards to me BECAUSE you want to give SCALPERS a chance to buy the cards. It is a kids card game based on a kids cartoon, but they are saving cards for SCALPERS who want to resell them for 4x or 5x more. It smells like inside dealing to me. Who is getting a kick back on this situation? Again, you have the cards, but you tell me you are holding them to give SCALPERS a chance to get them instead of kids. I will take my money and business elsewhere.
• OC

  OpenHouse Media Co

  May 4, 2026
  5.0
  Marissa helped me get a new drone today since we had to make the switch from DJI to American-made drones (stupid ban). She was so patient with me reading all the specs of every model and she was incredibly helpful!
• EL

  Emmanuel Liza

  Apr 24, 2026
  2.0
  never coming back again, had me waiting for an hour and a half and employee kept wasting my time..
• AK

  Arzoo Khan

  Apr 16, 2026
  1.0
  Worst experience, I will never buy from Best Buy again. I bought a TV back in February. It was on sale. I was happy about it even and bought the warranty. I left on a trip and came back and I was able to unboxed it. I used it fine but when we turned it off, it never turned back on. Which makes no sense since it literally a few weeks old. I reached out and was told that I was outside of my 15 day window. I’m very busy and I work Full-time eventually , I was able to have geek squad since I had the war warranty they claim that it was damaged and had fallen which Definitely happen at the store as I had unboxed it and set it up. Because of the accidental damage that I had no responsibility. From my warranty was also worth nothing. I lost around $230. If any damage occurred it definitely happened at the store. The TV was not on the floor and was brought to me from the back. I wonder if the person who brought it dropped it or someone else either way I feel really scammed.

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