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Best Buy

4.1
(2537 reviews)

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1541 Carl D Silver Pkwy, Fredericksburg, VA
22401, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.1
2,537 reviews
5 stars
1,441
4 stars
535
3 stars
230
2 stars
103
1 star
228
  • AC
    Andrea Cook
    1 day ago
    5.0
    They always have the most helpful and friendly service workers. They come prepared with answers or a willingness to find the answer for you!
  • PR
    Pockets Rockets
    4 days ago
    1.0
    Came here to get an new oled monitor. Saw one I like but was on the top shelf with no price listed. No employee around to assist, so I walked around the store to see if I could ask for help only to be ignored by every employee there. So I guess I won't spend money at your store. Probably not going to waste my time coming here again.
  • MJ
    Michael Wright Jr.
    5 days ago
    1.0
    I’ve had better service. My device has an issue that intermittently charges that is still under warranty. Once they plugged it in, they were able to perform a diagnostics of the internals and found nothing wrong. Once it was unplug, and plugged in another charger openly out for customers to use, the device would not charge. I explained that this was the issue that I was having with the device. The Geek squad member didn’t even bother to come look at it and immediately referred me to an Apple Store because the diagnostic didn’t say anything was wrong. I ask if he would come see that it was not charging and the response was that the provided charger was only 5w. I pointed out that the charger was in fact 30w then I started that if he did not want to assist me any further then that’s all he had to say. He nonchalantly nodded his head and it walkedy away half serviced and not satisfied. Other customers that were near by approached me moments later and started that the interaction was terrible.
  • AE
    Ashley Ellis
    May 11, 2026
    5.0
    Very friendly staff eager to help.
  • KP
    Kathy Perkins
    Apr 14, 2026
    5.0
    Had the help of very kind helpful young man named Jair. Took his time with me, listened to my questions and gave me answers I could understand. Me and technology aren't the most compatible creatures. I felt comfortable asking the questions I needed answered. When. I returned to make a purchase I asked where he was and found him and he was VERY helpful. Glad he assisted me looking for and purchasing the computerI finally settled on. If there were a score chart he would certainly score 10 with me. I will definitely look for him the next time I go to Best Buy. 👌

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