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Geek Squad

2.4
(25 reviews)

Business Details

5799 Leesburg Pike, Falls Church, VA
22041, United States
(703) 671-0184

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
5799 Leesburg Pike, Falls Church, VA
22041, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

2.4
25 reviews
5 stars
8
4 stars
0
3 stars
1
2 stars
2
1 star
14
  • MM
    Michael
    Apr 14, 2026
    1.0
    Twice I have tried to get devices repaired here. Both times were failures, with frustratingly terrible communication. The first time they took my device and told me to come back, only to tell me when I came back that they didn’t have the parts they needed to fix the device. Complete waste of my time, no apology. The second time they could not tell me anything about what was wrong with the device that was not obvious to me, a complete novice. No clear communication about what they did or did not do, what they did or did not know. Unless you need the most minimal, simple repair, go elsewhere.
  • JN
    Jessica Navarro
    Apr 12, 2026
    1.0
    Extremely disappointed with this location. Inconsistent information given multiple times by different staff. Dropped off laptop Friday, inquire about it on Sat at 5pm and being told the tech is out sick and no one will work in my laptop until Sun at 11am. At 7pm (Sat) get a text saying laptop ready. Huh? How? On Sun coming to pick up my laptop, being told that information given on Sat is wrong that there was a tech working all day and that he ran all kinds of diagnostics with my laptop and that is good to go now. All of it sounds like a bunch of BS! Waste of my time! Never bringing my device here for service. I don’t even get a detailed of service performed. Asked for a manager-waited over 15min, decided to leave.
  • AK
    Alec Knight
    Apr 6, 2024
    1.0
    Very slow service and takes a long time to fix something a whole week to fix a phone screen and no screen covers in the office
  • DD
    David
    Feb 1, 2019
    5.0
    Great service and very professional!!!
  • KS
    Kara Schab
    Apr 5, 2018
    5.0
    Super helpful, understanding and patient every time I go in. Thank you Travis!!

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Falls Church offer?

Geek Squad provides tech repair, setup, and support services including cell phone and computer repairs, data recovery, electronics repair, and appliance repair. Services can be scheduled in store or online.

Where is Geek Squad located in Falls Church, VA?

Geek Squad is located at 5799 Leesburg Pike, Room D, Falls Church, VA 22041, United States.

Brand Certified Facts from Geek Squad

This information is certified by Geek Squad and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
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