Crafted by veterans, Pale Horse Coffee is a community-focused coffee shop and roaster in Chesapeake, Virginia. Since 2019, they have been dedicated to providing exceptional, freshly roasted specialty coffee. Their cozy shop offers a welcoming atmosphere, perfect for remote work or gathering with friends, complete with comfortable seating and complimentary Wi-Fi. Enjoy a selection of delicious treats from local partners, making it an ideal destination to relax and refuel. With outdoor seating and a dog-friendly policy, Pale Horse Coffee is a beloved local spot for all.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.