VCA Alexandria Animal Hospital

Reviews

• VR

  Valerie Regan

  2 days ago
  5.0
  Wish I could shoutout every staff member out by name, but I’ll start with Dr. Burns! This is a vet who’s super genuine and loves animals. The front staff is very nice, I really loved seeing my cat’s name on the board with an Abe Lincoln hat next to it. One thing to note: parking can fill up so if you have an appointment midday, try to get there early for a spot.
• TW

  Tiffany Wooten

  5 days ago
  1.0
  If I could give this place an F minus I would. I’ve been going to this vet for 7 years and it took one visit for me to decide I am never going back (it wasn’t even when they stuck a tube in the wrong hole of my cat during a dental procedure and had to rush her to a local vet emergency facility). Today one of my cats crossed the Rainbow Bridge. When I discovered she was gone, I called to ask what to do. They told me to bring her in for cremation and call when I was in the parking lot. When I arrived, I called and was told to come to the side door. Someone was there waiting and walked me to a private room where I set my pet down on a table. The person who attended to me was all business, albeit she spoke in a soft voice. But that was about the only care or concern during the whole ordeal. She asked if I needed some time to say goodbye. I asked what would happen next and she said they would take the body to another room for an exam and to be cremated. After she took the body, she came back and went over paperwork, which was mainly whether I wanted a private or communal cremation and then payment. I paid and that was it. No “I’m sorry for your loss”, no guidance on pet loss grief, no information on things I may need to follow-up on, like Rx medicines, other vet appointments (my girl saw a cardiologist who worked with this vet) no reminder to cancel pet insurance, and no “do you have any questions?”. I can figure the follow-ups for myself, but it would have been nice and appropriate for the vet to show a little more concern, especially given the circumstances. So if you’re looking for a vet who cares for you and your pet while they’re alive, but not when you might need it the most at their passing, go here.
• SS

  Sandrine Schultz

  Sep 26, 2026
  5.0
  Amazing people and team.
• LL

  L

  Sep 21, 2026
  5.0
  VCA works with wildlife rescue. I took an injured robin here. Unfortunately, the robin didn't make it, but they were full of compassion.
• MC

  Michelle Candelaria

  Aug 27, 2026
  1.0
  Do not take your pets here. They sell a CareClub plan that is supposed to include unlimited office visits and emergency visits throughout the year. I pay for this plan specifically for the peace of mind of knowing my dog can receive care when he needs it. Today, I actually had an emergency with my dog and was told I could not bring him in. The manager told me that all of their emergency veterinarians were out on vacation and that appointments, including emergency visits, are “subject to availability.” I understand routine appointments being subject to availability, but an emergency is not something you can schedule in advance. I find it extremely concerning and a reflection of how poorly this hospital is being managed that they would have no emergency veterinary staff available to care for their patients. How does an animal hospital that offers emergency services operate without ensuring there is adequate emergency coverage? If all of your emergency veterinarians are unavailable at the same time, that is a staffing and management problem that should not become the responsibility of your paying clients. The manager told me I could take my dog to another VCA facility that accepts CareClub. However, that facility is not convenient for me, and after looking it up and reading the reviews, I was not comfortable taking my dog there. I chose THIS hospital and purchased CareClub here because I wanted access to a veterinary practice I trusted. I should not have to drive to another facility that I am uncomfortable using because this hospital failed to maintain adequate emergency staffing. My other option is to take my dog to an outside emergency hospital and pay hundreds of dollars out of pocket, despite already paying VCA for a plan that includes emergency exam visits. Unfortunately, this is not my only concern with this practice. Almost every time I bring my dog in, my bill ends up being $500 or more on top of what I already pay for CareClub. In my experience, they consistently oversell medications, tests, and additional services that do not always seem necessary. There is constant pressure to add more testing, medications, and services, and those charges add up very quickly. So what exactly am I paying for? I purchased CareClub because I thought I was paying for reliable access to care, especially when my dog needed it most. Instead, when I actually had an emergency, I was turned away because this hospital had no emergency veterinarian available. After repeatedly spending hundreds of dollars on top of the membership and now being unable to have my dog seen during an emergency, I have completely lost confidence in how this hospital is managed and in the value of the CareClub plan. Save yourself the headache and the money. I would not recommend this hospital or its CareClub plan.