Best Buy

Reviews

• KF

  Kylaas Flanagan

  4 days ago
  5.0
  One of the most spacious, organized, and well-stacked Best Buys I've been to. Staff has always been friendly when I came in, and checked if I needed help when I lingered a while in any specific area.
• DD

  dallin

  May 10, 2026
  5.0
  Probably one of the most fun stores in all of station park, good service and products all throughout the giant store
• VW

  Vi Wi

  May 6, 2026
  2.0
  I’m extremely disappointed with the Best and Buy shop in Farmington, but my review is not only about this particular store, but about the company policy. I visited this store several times and I hoped to see items in person—first an iron, then an AI recorder (which I needed urgently today) —but both were online-only. The shop mostly operates online, but home delivery is not fast, and in-store pickup takes about 10 days—which and faster on Amazon. So, why does this store even exist?
• SC

  Sam Conrow

  Apr 22, 2026
  1.0
  Terrible business experience. Dropped off a laptop for a repair, was told it would be approximately 2-3 weeks. 2 months later, still waiting for my laptop. Incredibly difficult to get updates, constantly rerouted to different "agents" who never seem to have an answer. Buy your computers from literally ANYWHERE else.
• JB

  Jeff Ballif

  Apr 7, 2026
  2.0
  I recently bought a refrigerator, a gaming device, and signed up for the VIP membership with Best Buy. The membership supposedly includes Geek Squad coverage for any Best Buy purchases. The store employees damaged fridge while loading it into a truck, and when we set it up at home it turned out to be missing at least one part. I reached out to the store manager who told me I had to go through the Geek Squad 1-800 number for support. I called them and they told me the store has to provide support. I’m left with a damaged, incomplete fridge and no support. The gaming device also had some issues so I scheduled an in-store Geek Squad repair. The tech didn’t even attempt to look into the issue, instead telling me I should go through the manufacturer because he didn’t know anything about the device, and that Best Buy doesn’t service those products. I’m left wondering what value the VIP membership has, and why Best Buy tells you your purchases are covered by Geek Squad when the truth is that not all products are covered. The employees at the Farmington store are dishonest and the membership doesn’t cover everything it says it does.

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