Best Buy

Reviews

• MS

  McKenzie Stern

  4 days ago
  1.0
  Shopped around online and came in because they had the best prices on appliances. I went straight to the service counter and waited for 10 minutes while several employees walked by, however none approached me. I went to get someone to help, who happened to be a supervisor. The supervisor got another employee to help me, who couldn't be bothered to even make it to the appliance department without wandering off to help other customers instead. I was clearly discriminated against as a woman shopping with her child, compared to the other customers who all got helped right away.
• JE

  Joshua E

  May 11, 2026
  5.0
  Pehrson was so helpful, helped me find exactly what I needed in a timely manner! Thanks so much man, 10/10 experience.
• JK

  Jason Krouse

  Apr 25, 2026
  4.0
  I was traveling for work and had forgotten a couple of items. I visited this store and was immediately greeted by very friendly and knowledgeable staff. They were able to quickly assist me in finding what I needed. The checkout team was also friendly, efficient, and moved quickly.
• JJ

  jems

  Apr 24, 2026
  1.0
  They let old guy that works at phone company, in and out like he owns the store when the Pokemon drops are in, they let him buy more then anyone else too because he works there
• SW

  Stephen Williams

  Apr 21, 2026
  1.0
  I had a fairly simple issue that was escalated to a manager, the old man wearing a Bass Pro hat, and the experience was extremely disappointing. From the beginning, he showed no empathy and made no real effort to help resolve the problem. Instead of handling the issue as a representative of Best Buy, he directed me to call the manufacturer or Best Buy corporate to complain to them. That is not the level of customer care I would expect from any employee, much less a manager. I think I’ll skip Best Buy from now on and just shop with the manufacturers he wanted me to call.