VCA Animal Hospitals Urgent Care - Northwest San Antonio

Reviews

• GH

  Gabriel H

  5 days ago
  1.0
  Came down (Well my Wife and daughter took dog) today sunday the 16th to bring my dog Baxter… obviouslymy dog has an intestinal issue because he strains to poop and when he does his poop is black and squishy. Well they did a heart worm exam to him which came out negative but that was not the problem. (THAT WAS NOT THE TEST HE NEEDED!) he needed to get a Fecal exam (TO SEE IF ITS NOT PARVO OR OTHER INFECTION) and some x-rays of his intestines to see if he had a blockage which they did not bother to do. Instead, they sucked me out out of $500 for a heartworm test that came out negative and to tell me he had some type of heart murmur. (NOTHING THAT HAS TO DO WITH HIM FEELING SICK FROM HIS INTESTINES!) To make the story short, I brought my dog the same way as I took him. They only sucked me up a $500 for something that has nothing to do with his symptoms. I will never bring my dog here again I’m back to zero. Blood sucking thieves!! Do not bring your dogs here. ( feel like they took advantage of my wife, if I would've been there things would have been different)
• JS

  Jeff Szymczak

  Aug 13, 2026
  1.0
  Their number goes to a voicemail system that is full and never checked. They don't pick up.the phone and you get hung up on every time.
• CL

  colbie lucas

  Aug 2, 2026
  5.0
  Thank you to everyone at the hospital for the compassion and kindness you showed during one of the hardest moments of our lives. Although our sweet Brutus ultimately lost his battle with parvo, your team cared for him with so much love and treated us with incredible empathy. You answered every anxiety filled question with patience, comforted us through countless tears, and never made us feel alone. We’ll always be grateful for the care you gave Brutus and the kindness you showed our family. Thank you for everything.
• QQ

  Qiana

  Jul 7, 2026
  5.0
  Went in yesterday Katheryn and the doc 🏥 she was working with were great. They way the treated us and our pup was great. They were so kind, answered all our questions ❓ and even when my girl l🐶 was giving attitude they still did their best and Katheryn talked to nice and sweet to her. They were able to work with me and I'm just amazed 😲 by the treatment and service 🤝 they provided. Definitely would recommend and return if needed. Thanks for what you guys do. 😊
• JS

  Jessica Sanders

  Jul 3, 2026
  5.0
  They took wonderful care of our Bella and the staff was awesome.