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Geek Squad

3.2
(38 reviews)

Business Details

5419 W Loop 1604 N, San Antonio, TX
78253, United States
(210) 520-5143

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
5419 W Loop 1604 N, San Antonio, TX
78253, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.2
38 reviews
5 stars
17
4 stars
2
3 stars
4
2 stars
0
1 star
15
  • RB
    Roweena Bruce
    May 15, 2026
    5.0
    Fast and efficient without the hassle of trying to upsell me the MacDaddy latest stuff I don't want nor need. Josh is great!
  • TA
    Thomas aguilar
    Apr 7, 2026
    1.0
    They only had one worker there to take customers. A line of 5 people had formed and the worker, Josh came over and asked who had appointments. All of us expect 1 lady had appointments. The lady at the front of the line did not have an appointment and was told she would have to wait as appointments have priority. Josh then arranged us in appointment order. At this point the walk in was throwing a fit and using every excuse in the book to get taken care of. At first Josh stood his ground and explained the rules and told her to make an appointment and come back at that time or continue to wait. Eventually he gave in ant took her so now I waited 2 hours with an appointment because Josh decided she was more important than my appointment.
  • GH
    gustavo hernandez
    Mar 9, 2026
    3.0
    made appointment for apple device but i was sent to apple why they let u make an appointment if won be able to help
  • BD
    Buniak Dmitrii
    Feb 27, 2026
    1.0
    This has been the worst customer experience I’ve had in the last 10 years. When I asked for help, I was given incomplete information and had to repeatedly follow up just to understand my options and the services I actually needed. I was never informed that an appointment was required. When I specifically asked about the process, I was simply told to come in and that everything would be fixed, which turned out to be inaccurate and a waste of my time. Overall, the lack of clear communication and guidance made the entire experience unnecessarily frustrating.
  • KW
    Kyle Windler
    Mar 13, 2017
    1.0
    $150 for them to even look at an issue, most overpriced IT I've ever seen!!

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy offer?

Geek Squad offers tech repair, setup, and support services for various electronics and appliances. You can schedule service in-store or online.

Where is Geek Squad located in San Antonio?

Geek Squad is located at 5419 W Loop 1604 N, San Antonio, TX 78253, United States.

Brand Certified Facts from Geek Squad

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Certified June 14, 2026Yext Knowledge Graph
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