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Cricket Wireless Authorized Retailer

4.0
(10 reviews)

Business Details

11614 West Ave Ste 102, San Antonio, TX
78213, United States
(210) 366-0149
https://www.cricketwireless.com/stores/tx/san-antonio/11614-west-ave-ste-102

About

Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our San Antonio store today.

Location

Cricket Wireless Authorized Retailer
11614 West Ave Ste 102, San Antonio, TX
78213, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM

Reviews

4.0
10 reviews
5 stars
7
4 stars
0
3 stars
1
2 stars
0
1 star
2
  • SA
    Sergio Arce
    May 2, 2026
    5.0
    The manager Debbie was super friendly and very helpful not only knowledgeable she worked to get me the best deal possible she is truly a blessing thank you Debbie God bless you
  • JS
    jaime sanchez
    Apr 21, 2026
    5.0
    Excellent service I did have to wait a bit Service rep was exceptional Sabrina B Purchased 17pro max- Sabrina installed all necessary accessories- screen/ case
  • EP
    E. Perez
    Mar 16, 2026
    1.0
    Woman who worked yesterday was defensive (she had a glass eye). We went in to activate my mom’s phone and somehow my phone ended up needing to be reactivated too. I said this to the woman and she looked at me like I was crazy and decided I was just lying and being difficult, which she later told me when I confronted her when things cooled down. She said verbatim, “Do you always have to be so rude?” “The way you say things is so rude.” Keep in mind, at this point I was only making jokes about the phones being weird, not blaming her, and asking questions when I didn’t understand what was happening. Every time I asked a question she got defensive and was rude to me. I was a customer who asked for clarity, and then was responded with hostility. The level of defensiveness was completely uncalled for and I wouldn’t be surprised if she’s actually mentally ill. The one star is only because she did fix whatever problems with the phones came up, despite us almost leaving because she was difficult to talk to and took everything I said as an offense to her.
  • VA
    Victoria Araiza
    Feb 21, 2026
    5.0
    Debbie was amazing. There were a lot of customers at one moment and she did amazing making sure all of us felt like we were all being taken care of and acknowledged. Very professional and would definitely be going back to this location for my future needs.

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