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Apple La Cantera

3.8
(1613 reviews)

Business Details

15900 La Cantera Parkway, San Antonio, TX
78256, United States
(210) 276-2302
https://www.apple.com/retail/lacantera

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple La Cantera
15900 La Cantera Parkway, San Antonio, TX
78256, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

3.8
1,613 reviews
5 stars
924
4 stars
197
3 stars
103
2 stars
54
1 star
335
  • ED
    Eric Davenport
    May 13, 2026
    5.0
    Great customer service, and low wait time compared to other Apple stores
  • EO
    Erkin Ozgiray
    May 6, 2026
    5.0
    The guy was extremely helpful… so that my old I-phone X started functioning again after 4-5 days of suffering.. Interestingly, the same phone was stated to be nearly trash, back in Manhattan store in the Occulus, which was near to ground Zero.
  • DL
    Dustin Land
    May 5, 2026
    5.0
    I made an appointment to get my macbook’s battery replaced only it was at the wrong location. Jessica didn’t care. She got me checked in and took care of things personally. Reflects well on Apple and their service.
  • SK
    Sourabh Kosta
    May 3, 2026
    4.0
    Demo of VR was given. My wife loved it. The Apple store representative was very nice.
  • FL
    Freilin Liriano
    Apr 28, 2026
    1.0
    I had an extremely disappointing experience at the Apple store in La Cantera. I drove two hours specifically to get the back of my iPhone repaired, only to end up leaving completely frustrated and in tears. After arriving, I waited for nearly two hours just to be seen. During that time, I asked multiple employees if they could check whether the part I needed was available, and each time they brushed it off or didn’t bother to look into it. When I was finally helped, I was told they didn’t even have the part required to fix my phone. This was incredibly frustrating, especially considering the long drive and the fact that this could have been confirmed much earlier. What made the situation even worse was the way I was treated by the staff. They came across as rude, dismissive, and unprofessional, showing little to no empathy for my situation. I expected a much higher level of customer service, especially from a company like Apple. Overall, this was a very upsetting experience, and I would not recommend this location based on how poorly this situation was handled.

Frequently Asked Questions About Apple La Cantera

What products can I find at Apple La Cantera?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple La Cantera.

What kind of technical support does Apple La Cantera offer?

The store offers technical support through its Genius Bar where Specialists can assist you.

Brand Certified Facts from Apple La Cantera

This information is certified by Apple La Cantera and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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