Western Finance

Reviews

• KR

  Kierra Roland

  2 days ago
  1.0
  I had a very upsetting experience with this company. I called to ask about payment plan options for an old loan account, and instead of being treated professionally, I felt I was spoken to disrespectfully. The representative repeatedly told me I needed to make a payment by Friday or “legal action” would be taken, and when I asked to speak with someone above her because of how I was being treated, I was told nobody was above her and that if I called back I would get her again. During the conversation I was called “childish,” spoken to in a rude tone, laughed at, and hung up on multiple times. I understand businesses need to collect payments, but customers should still be treated with respect and professionalism. I hope management reviews how customers are handled because no one should feel belittled or mocked while trying to discuss their account.
• LR

  Leticia Rojas

  May 11, 2026
  5.0
  Rosi made the process smooth — definitely recommend
• BA

  Beatrice Adams

  May 6, 2026
  5.0
  Rosi will help you get what you need
• EM

  Ebony Moore

  Apr 30, 2026
  5.0
  My experience today was excellent fast and very patient and good customer service from my rep thank you
• MC

  Michelle Correa

  Apr 28, 2026
  5.0
  Rosie is very nice and experience was good. I recommend.