Best Buy

Reviews

• RM

  Renee Mohr

  May 13, 2026
  4.0
  Ordered for pick up. The line was slow the first cashier couldn't find my order. Another cashier came and helped me. Made me feel uncomfortable they way she didn't help the 1st with whatever the error was she just made her go away and look bad. Shame on you you should have helped her know what to do next time. She is showing up to work help her to help the team!
• SS

  Suhail Sarwar

  May 10, 2026
  5.0
  Nice place with different electronic items displayed. Helping staff
• JG

  Jimmy A Gillespie

  May 2, 2026
  5.0
  I went looking for a laptop. Never had one before. I was browsing for what "I' thought I needed. When I found it I caught the eye of one of the pros. Right off, he set me straight. He was professional and precise but made everything easy to understand. What I wanted mattered but what I needed mattered more. My Best Buy IT Professional made sure that I left with all my needs met.
• KZ

  Kyle Zee

  Apr 22, 2026
  2.0
  i waited 10 minutes just to check out the moment it was finally my turn 4 associates showed up to take care of the remaining people communication is key here— if they just told me “many of our staff are in a meeting rn we’ll help you asap” i wouldn’t have felt so annoyed but instead when you see a hundred people walking around and you’re just wasting time standing here, you get frustrated feeling disrespected and ignored i get it not everyone is trained for the same roll but come on people these stores (target best buy etc) are really going down hill (after covid) it almost feels like they remain in short supply on purpose
• CL

  Cheri Leigh

  Apr 22, 2026
  5.0
  I was sent to the Round Rock store from Georgetown so they could transfer data from my previous laptop to my new laptop, I didn’t have an appointment, I had time sensitive documents I needed to finish working on, it was pouring rain and AUSTIN saved the day!! He was through and relayed everything he was doing so I could follow the time frame. Unbelievably kind, efficient and made a difficult situation into a smooth transition. Kit was also extremely helpful and kind, both of them were a dream team!!

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