Cricket Wireless Authorized Retailer

Reviews

• IR

  Ivette Rodriguez

  Jun 13, 2026
  1.0
  I visited this Cricket Wireless location around 9:49 a.m. on Saturday, June 13th, 2026, to make a simple phone bill payment. There was only one employee working at the time. The experience was frustrating. I provided my ID when asked, but I was then told I also needed to provide my account PIN just to process a basic payment. I explained that I was only there to pay my bill and was not making any changes to my account, but I was still not given a clear explanation of why the PIN was required or whether there was another way to complete the payment. Because I was not comfortable sharing my PIN, I was unable to complete the transaction. I ended up leaving without paying my bill there. I would have appreciated clearer communication and a more straightforward process for handling a simple payment.
• MS

  Michelle Snelson

  May 2, 2026
  1.0
  Never open on time
• AF

  Angel Faraway

  May 7, 2019
  1.0
  they employees were rude and had no clue how to do their jobs. They had no clue how to use the phones or how to transfer anything from my old phone to the new one. would never suggest going to this store for any reason . in fact the employees at this store made me want to go back to metro pcs.