Explore offerings from Geek Squad on 2420 W Loop 289 in Lubbock, with popular we are an apple authorized service provider and general repairs available at this location.
Tech Solutions
5 items
Inspiration, Innovation & Tech Help
In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to:
• Help you discover inspiring new technology
• Keep you up-to-date on the latest tech innovations
• Provide you with the help you need to get more out of your tech, electronics and appliances
New Technology Solutions to Make Life Better
Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use.
Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.
New Tech & Top Products
To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.
Creative Ways to Use Your New Technologies
Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.
Tech Troubleshooting Tips
Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed.
To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.
Apple
9 items
We are an Apple Authorized Service Provider
Need a repair? As an Apple Authorized Service Provider, our location is certified in repairing iPhone, iPad, iPod, Mac and more. We have Geek Squad Agents that are certified in servicing and repairing Apple devices. We can help no matter how you're covered or where you purchased your device. Plus, all service parts come directly from Apple.
iPhone Repair
We can repair iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6 and iPhone 5s, iPhone 5c and iPhone 5.
Mac Repair
We can repair MacBook, MacBook Pro, MacBook Air and iMac.
iPad Repair
We can repair 9.7-inch iPad Pro, 12.9-inch iPad Pro, iPad Air 2, iPad Air, iPad mini 2, iPad mini 4 and more.
iPod Repair
We can repair iPod touch, iPod nano and iPod shuffle.
Beats Repair
We can repair wireless Powerbeats 2 in-ear headphones, wireless Studio over-ear headphones, Solo2 on-ear headphones and urBeats in-ear headphones.
AirPods Repair
We can repair components such as the AirPods and charging case.
Apple Watch Repair
We can repair Apple Watch and Apple Watch Sport.
Apple TV Repair
We can repair Apple TV 4th Generation and Apple TV 3rd Generation.
General Repairs
General Repairs
· General Repairs
· Cracked screens
· Display issues
· Software issues
· Speaker replacement/audio issues
· Power/charging/battery issues
· Camera replacement
· Receiver/microphone replacement
· Vibe motor replacement
· Battery replacement
· Operating system upgrades
· Wi-Fi troubleshooting
Reviews
2.9
75 reviews
5 stars
31
4 stars
5
3 stars
2
2 stars1
1 star
36
EE
Etatj
3 days ago
1.0
Standing in the front of the line for over 30 minutes to pick up a repaired iPad. zero acknowledgment from anyone. Terrible service!! Don’t waste your life in their line. Other places care more!!!
MC
Mary Ann Caroline Cocamas
Aug 8, 2026
1.0
I am extremely disappointed with my experience with Geek Squad. I went to Best Buy because the back glass of my iPhone 15 Pro was broken, hoping to get some guidance on having it repaired. Unfortunately, when it was finally my turn, the Geek Squad employee basically told me that it was not worth repairing because the repair would cost almost as much as buying a new phone.
He looked at my phone and told me that even if I replaced the back glass, there was no guarantee that it would be installed properly. He even told me that the phone might have a bulge afterward and that I might also need to replace the battery. He then recommended that I go to a repair shop outside of Best Buy, while repeatedly emphasizing that there was no guarantee the phone would look the same afterward.
I honestly left feeling very discouraged and disappointed. I understand that my AppleCare had already expired last year, but I was simply looking for a reasonable repair option—not to be told that my phone was essentially not worth fixing.
What makes this experience even more frustrating is that I eventually went to a local repair shop and had the back glass repaired for only **$120**. My phone looks great, the repair was done properly, and my battery is working perfectly fine. There was no need for the battery replacement that I was warned about.
I am extremely disappointed that I was given such discouraging and, in my experience, inaccurate information. If I had followed the advice I was given at Geek Squad, I might have unnecessarily spent hundreds of dollars on a new phone when my existing phone could be repaired for a fraction of the cost.
I expected better service and more honest guidance from Geek Squad. I understand that repairs can have risks and that employees cannot guarantee every repair, but there is a big difference between explaining those risks and making a customer feel like repairing their phone is pointless when an affordable repair was actually available.
This experience has seriously changed my perception of Geek Squad, and I hope management looks into how situations like this are being handled. Customers deserve accurate information and reasonable repair options before being told to simply replace their phone.
DH
Dianalyn Hague
Jul 30, 2026
5.0
Manny and Antonio and Critie help me a lot with my JBL karaoke thanks so much its a 10/10 for a costumer servicen fast and prioritize thanks
SB
Samantha Bethune
May 5, 2026
1.0
I had one of the worst service experiences I’ve ever encountered. The day I initially brought my phone in, the employee who was helping me left, and no one else on staff was able to assist me. I was then told to return the next day.
I came back, dropped off my phone, and was told it would be ready for pickup at 3:00 PM. When I arrived at 5:00 PM, the phone still had not been repaired. With no call to communicate.
On top of that, the staff was very nonchalant, seemed untrained, and provided extremely poor customer service. I received a voicemail from them, but after trying to call back multiple times over the past two days, I still haven’t been able to reach anyone.
Overall, this has been a frustrating and disappointing experience. I would not recommend this place to anyone needing reliable service or communication.
CC
Cale Cameron
Nov 11, 2018
1.0
I took my laptop in for repair on Sunday the 4th. I was assured by the tech that at most, I'd have my laptop back in 7 days. Scheduled a date and time for pickup, and paid $150 for this service. I was emailed 3 days later by Best Buy telling me that my pickup appointment date and time had been moved back 3 weeks, at my request! Clearly under staffed. I haven't shopped BB in years and I remember now why! Let's be real, Best Buy hasn't been a good place to shop in many years, they are more interested in selling you service that they gamble you won't take them up on ever. That's how they make profit these days. Not on providing good service or products, but by the service plans and other BS most of us can't or won't ever use. Take your business anywhere else, you'd be better off.
Geek Squad provides tech repair, setup, and support services for a variety of electronics.
Where is Geek Squad located in Lubbock, TX?
Geek Squad is located at 2420 W Loop 289, Lubbock, TX 79407, USA.
What are the Geek Squad store hours?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad?
You can schedule a service appointment either in store or online through their website.
What is the contact phone number for Geek Squad in Lubbock?
You can reach Geek Squad at +1 806-791-4384.
Are there any special deals currently available at Geek Squad?
Yes, Geek Squad is featuring Black Friday Deals which you can find through their online store link.
What nearby retail stores can I visit while at Geek Squad?
Nearby retail stores include Northern Tool + Equipment, Banana Republic Factory Store, and Duluth Trading Company, perfect for shopping before or after your visit.
Which nearby real estate agents are located close to Geek Squad?
Several real estate agents nearby include Vanesa Hyde, Yvonne Perez with Exit Realty of Lubbock, Jessica Qualls Real Estate, and many others if you are looking for real estate services.
Is there a bank close to Geek Squad for convenient banking needs?
Yes, Citizens State Bank is nearby for your banking and financial service needs.
What categories of repair services does Geek Squad provide?
Geek Squad provides services including cell phone repair, computer repair, data recovery, electronics repair, appliance repair, and television repair.
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Certified August 23, 2026Yext Knowledge Graph
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