VCA Terrell Animal Hospital

Reviews

• PC

  Pelin Corkill

  May 10, 2026
  5.0
  We are beyond grateful for the care and support we received from Dr. Mountain throughout our cats’ international relocation process. Moving pets across countries is incredibly stressful and emotional, and there were many moments where we felt overwhelmed and uncertain. From the very beginning, Dr. Mountain was not only professional and knowledgeable, but also deeply compassionate and reassuring. She was patient, kind, and always willing to guide us through every step of the process. Thanks to her, our cats arrived safely and are now happily settling into their new home in Australia. We couldn’t have asked for a better veterinarian to trust during such an important and emotional journey. We will always be grateful to her and cannot recommend her enough.
• MB

  Mikala Booher

  Apr 9, 2026
  5.0
  Thank you to VCA Animal Hospital for warmly welcoming Elite Wellness Chiropractic into your space to provide complimentary massages for your staff. Your team was so kind, friendly, and welcoming, and we truly enjoyed getting to spend time with everyone. We always love the opportunity to connect with local businesses that care well for their team & furry patients, and it was clear that VCA Animal Hospital has created a positive and supportive environment. We’re so happy to support another wonderful business in our community!
• PS

  Philip Stewart

  Apr 8, 2026
  1.0
  VCA is a Private Equity company now. Prices higher, services not as good. Veterinarians are more skilled at explaining upcharging for unnecessary treatments as they are for caring for your pet.
• CP

  Charlotte Pieczynski

  Apr 3, 2026
  5.0
  Bonnie and Dr. Smith were a breath of fresh air today. We were new clients and from a dog mom with severe anxiety, they went through the exam and every touch point step by step ensuring my dog was at ease (and anxious mom me). Bonnie showed me a technique using a towel that helped us administer meds into my dogs eyes safely and comfortably. The company also offers a monthly care plan that helps keep regular and emergent visits affordable. Thank you so much to the whole team from front to back at VCA! 5 star service at its finest!
• SS

  Samantha Schroeder

  Mar 2, 2026
  5.0
  This review is long overdue, as I've been bringing my cats here for the last 2.5years. First off, establishing care here was very smooth and efficient in reaching out to collect my cat's previous medical records. We never wait long for our appointments, and I bring my cats here for thorough yet gentle yearly exams. We see both Dr.Sanchez and Dr.Mountain, who are both incredibly kind, patient, knowledgeable, respectful, and professional. They both take the time to answer all my questions and explain diagnosis/medications/treatment plans- they never rush visits. Recently, Dr.Sanchez noticed dental abnormalities during a yearly exam for one of my cats, and he calmly explained what he was observing, potential diagnosis, and treatment options. He even went out of his way to check if Dr.Terrell was available to do a more thorough dental exam, which was done and in the same day they explained her condition and procedure for removing some problematic teeth. The process of scheduling the procedure and labwork was smooth, and they kept a clear line of communication through it all. Dr.Terrell was very patient via phone calls and would answer all my questions patiently. Scheduling visits is always easy, as you can do it online or via phone call. Every team member here is kind, caring, and welcoming. When I had to bring one of my cats to a 24/7 animal hospital for urinary issues, they called the next day to follow up. They are always so responsive and show genuine concern and care for my cats- I cannot thank them enough. Twice now, I have had to cancel last minute and they are so understanding and never make me feel bad (this is such a good sign from any type of healthcare office!). They are honest and transparent with their reasonable prices as well. A big thank you to everyone at VCA terrell, we are so lucky to have y'all.

Frequently Asked Questions About VCA Terrell Animal Hospital