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Geek Squad

3.3
(23 reviews)

Business Details

4017 W Airport Fwy, Irving, TX
75062, United States
(972) 258-0001

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
4017 W Airport Fwy, Irving, TX
75062, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

2 lists · 8 items

Explore offerings from Geek Squad on 4017 W Airport Fwy in Irving, with popular we offer same-day samsung cell phone repair* and disclaimers available at this location.

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Samsung

3 items

We Offer Same-Day Samsung Cell Phone Repair*

We can repair your Samsung cell phone on the same day you bring it to our store.* As a Samsung Authorized Service Provider, Geek Squad Agents at this location are certified in servicing and repairing select Samsung cell phones. We can help no matter how you're covered or where you purchased your device. Plus, all service parts come directly from Samsung.

Repairs We Perform

· Cracked screens · Display issues · Software issues · Audio issues · Power/charging/battery issues · Component replacement for smartphone buttons · Component replacement for smartphone cameras

Devices We Repair

Best Buy stores that are Samsung Authorized Service Providers offer same-day repairs on Samsung smartphones from Verizon, AT&T, Sprint, T-Mobile and North American unlocked: · Samsung Galaxy Note5 · Samsung Galaxy S6 · Samsung Galaxy S6 edge · Samsung Galaxy S7 · Samsung Galaxy S7 edge · Samsung Galaxy Note8 · Samsung Galaxy S8 · Samsung Galaxy S8 edge

Disclaimers

Disclaimer:

*For select Samsung cell phones. May require reservation. Most repairs will be completed on the same day if all necessary parts are in stock and the device is dropped off before 7 p.m. local time. Repairs requiring entire device replacement will take place via a mail-in exchange process which may take more than one day to complete.

Reviews

3.3
23 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars
0
1 star
9
  • DW
    Df W
    May 12, 2026
    5.0
    Ruth was very professional and got my laptop up and running again!
  • BI
    Brittney Ikuesan
    Mar 13, 2026
    1.0
    I just left after having a horrible experience with the Geek Squad staff. I needed assistance transferring my data from one iPhone to the next and the attendant was very short and dismissive. I literally told him that AT&T instructed me to come here because they couldn’t transfer everything over for me. He told me to do it myself as if I could understand anything he was explaining on how to do so. If I could do it myself, why would go to AT&T then to Geek Squad? I don’t need instructions, I needed the service I was prepared to pay for. By the time I looked up, after trying to do what he instructed, he literally walked off into the Geek Squad back room and never came back out. Worst customer service I’ve ever experienced. Please hire people with soft skills and keep all the others in the back. Relationships go alot further than technical skills in the real world.
  • AJ
    Ann Jacob
    Jan 4, 2022
    1.0
    First they took my computer and charged me for my services. Then went to pick after I got the text ready for pick up. So I go there and they tell me we were able to repair because we don’t have the battery for this computer. So spent money to buy battery on line and then took it there. They were not able to put the battery because the computer kept messaging no battery in the computer. So they said” we don’t what the problem is so we are shipping it to another location. So today got the text saying your computer is ready for pick up and it is repaired and ready for use. When I went to pick up they say” sorry it is the mother board problem. So lost the money for the battery and messed up my 1 year old expensive laptop. So please don’t take your computer there anymore
  • LC
    Linda Connor
    Jun 15, 2021
    1.0
    Yearly membership — disappointment.

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