Best Buy

Reviews

• JH

  Judy Vander Horck

  6 days ago
  5.0
  For the most part always professional staff. Sad to see that the Store seems to have less each time I go. I prefer to go in-store to look at something prior to purchase.
• SG

  Scott Gaulden

  May 4, 2026
  1.0
  When I walked in the store, the greeter told me he would have someone help me in the computer section. Waited in the computer section for about 10 minutes for somebody to show up. Asked three people for assistance and after 20 minutes, decided to walk out of the store. If you want assistance, don’t expect it at this store.
• WT

  Wesley Tuttle

  May 3, 2026
  5.0
  I went here to purchase a new Galaxy S26 ultra. I traded in my S23. The staff was helpful.
• RB

  Rob Behee

  May 3, 2026
  1.0
  Ridiculous Geeksquad screwing up correct booking codes for TV unmount and remount. Charged me $300+ and took me 3x going to store to get someone to correct code. Day of install, driver has no idea and thinks he is unboxing/install TV. I complained to store mgr about their lack of efficiency and follow up…tells me he is sorry..I ask him what he is going to do about it and tells me nothing. I suggested he review the situation so he could learn something from it. I cancelled my service and had job competed by task rabbit handyman for 1/3rd the price. I will never buy or use Best Buy again
• QH

  Quinn Hardtke

  Apr 20, 2026
  1.0
  I went in to purchase a tablet specifically to use for mapping with no cell signal. The person helping me assured me "with 100% certainty" that the tablet they sold me has onboard GPS to support that usage. Well, low and behold, it doesn't have that capability. It is a wifi only tablet (confirmed by samsung customer support), and therefore it will be useless for my needs. Pretty frustrating to go in store, listen to the measly sales pitch about switching all my phone plans to AT&T, ask for 1 specific function on the tablet, and the person couldn't even bother to get that correctly. Can't wait to see how the return process goes. I'm sure they'll want to give me in store credit only or something like that even though I paid cash for it.

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