Best Buy allowed someone to charge $2800 to my account and they did it without the credit card. The purchase was today 5/11/26 at the humble Best Buy. Why did you allow a credit purchase without the card and verification?
TG
Tim Gertz
May 10, 2026
1.0
It would be nice if some of your sales reps/ customer service reps spoke English on the phone. Ill take my business elsewhere!
TT
Tina
May 9, 2026
5.0
Thanks to Kyle, I had a great experience at the Best Buy today in Humble. He was so helpful, and walked me over to the item I was searching. Thank you for your kindness and knowledge.
AG
Ayse Gurpinar
Apr 28, 2026
3.0
The customer service is good bcuz there r enough sales people but a few customers. It is below average when it comes to the knowledge of the sales people. If i wouldnt do my homework, i doubt if sales guys had anything to contribute. Last 2 weeks I bought 2 tv's, 2 tv wall holders & pair of washer dryer. Spent lots of money. They also charge a lot for delivery & set up. I think shopping from Costco is a better deal. I may go there for the remaining purchases.
DK
Dale Kyser
Apr 19, 2026
1.0
Sorry poor customer service, first took a while to get someone to help then our help couldn't work the display TV we wanted to look at , we decide on the cheaper TV and can't get that have to order it so go back to the more expensive one, decide on delivery its free so why not , sure its free but its two days from now and delivery window is 7 to 7 yes a 12 hour window time , so let's go back to picking it ourselves, so then salesperson starts telling us how we have to care the TV, this experience was just frustrating, wanted/needed a TV and at every turn the service fought us from timing to not able to work with us what happened to customer service being first ,
Didn't get the TV and when I said just cancel it he just was ok , not can I get a manger for you or how can I make this work no just a simple OK
TRAIN YOUR EMPLOYEES BETER
What are the store hours for Best Buy in Humble, TX?
Best Buy in Humble, TX is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy located in Humble, TX?
Best Buy is located at 20408 Highway 59 N, Deerbrook Power Center, Humble, TX 77338.
Does Best Buy offer in-store and curbside pickup services?
Best Buy offers both in-store pickup and curbside pickup services for customer convenience.
Can I get repair services at Best Buy in Humble?
Yes, Best Buy provides service and repair support through Geek Squad at this location.
What types of products can I find at Best Buy Humble?
You can shop for TVs, computers, appliances, cameras, home electronics, video games, and more.
What payment methods does Best Buy accept?
Best Buy accepts debit cards and checks, and does not require cash only payments.
Are there other services or businesses nearby that I might find useful when visiting Best Buy?
Yes, nearby services include Office Depot Print & Copy, FedEx, The Home Depot, and locksmiths like Minute Key and Locksmith Humble TX.
Can I find dining options near Best Buy in Humble?
Yes, nearby dining includes Red Lobster and Pappas Seafood House, great places to eat before or after shopping.
How can I combine a visit to Best Buy with home improvement shopping?
Best Buy is close to The Home Depot and Home Services at The Home Depot, allowing you to conveniently shop for electronics and home improvement items in one trip.
Does Best Buy provide any promotions or featured deals currently?
Best Buy often offers hot deals on electronics; you can check their current promotions at their official website link provided.
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