Insco Distributing, Inc. (Originally International, Inc) was founded in 1958 by six men dedicated to the premise of providing their customers with the Best Products, Best Service and the Best People. With a total of $40,000 in start-up capital they opened their business in San Antonio in a former tire-recapping garage with just 1,500 square feet. Now, over 60 years later, more than 15,000 different part numbers are stocked at the Headquarters/Warehouse in San Antonio. These products come to San Antonio from 30 different states. They are delivered to the 22 loading bays of the 213,000 square foot warehouse. Six 18-wheel trucks are used to deliver stock each week to 35 branches throughout Texas and Oklahoma.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.