Cricket Wireless Authorized Retailer

Reviews

• DB

  Deseri Blystone

  3 days ago
  1.0
  Went to get one of my daughter's Samsung (used phone) unlocked. I was charged $54.18. The customer service representative stated that she had unlocked the phone. So I came back home and called my current cell phone provider company to get my SIM card connected to the phone. I was told that the phone was still locked. So I went back to Cricket Wireless and asked the same customer service representative why she had charged me the money and the phone was still locked? She looked at the phone and said it is unlocked. So again I came back home and called my cell phone provider and was again told that the phone is STILL LOCKED!!!! At this point I want my phone to work and to stop having to deal with complete idiots in this world!!!!
• GS

  Guadalupe Santolaya

  Apr 29, 2026
  1.0
  Do not get a phone from here or accept anything they claim is "free" my husband went to get a phone and they pushed a speaker charger case and screen protector for "free" the lady said she has the recording of her telling him about how its free which is great bc we need it. We called progressive and they told us hes being charged for all 4 items. Just because hes making payments on it doesnt make it free it just means hes paying at a later time. Very unprofessional and will be opening a report about the situation
• MM

  MATTHEW

  Jan 2, 2026
  1.0
  Scammed me with phone payment plan that I never agreed to and a phone I never received.
• MM

  MUQTADEER MOHAMMED

  Nov 18, 2025
  5.0
  I recently visited a Cricket Wireless store, and I couldn’t be happier with the service I received. The staff was friendly, patient, and incredibly knowledgeable. They took the time to explain all the plan options, helped me compare phones, and made sure I walked out completely confident with my purchase. The customer service felt genuine—not rushed or pushy.
• EM

  Elias Mings

  Oct 5, 2025
  5.0
  Great location,helped me get good deal for 4 lines hafeez was very respectful. Recommend the location.

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