Cricket Wireless Authorized Retailer

Reviews

• JO

  Jonathan Otto

  Aug 24, 2026
  5.0
  Came in today broken phone no way talk this great service Brenda and her team provided help me get back in touch!
• CH

  Charles Herrin

  Jun 5, 2026
  1.0
  Cricket's policy is 7 days on returns or exchanges. I purchased a phone and a Bluetooth speaker and the Bluetooth speaker ever would charge. And I've explained this to the people, and I've only had it for 3 days. Along with my receipt and being being a new customer, you would think that they would treat me the way I should be treated. They seemed more interested in not getting my speaker than to help me all I wanted was an exchange, and they went out of their way to make it not happen. I highly recommend that they go through some customer service, seminars and learn how to treat people better and not be so rude and make their own rules as they go. They told me that it was 3 days when, in fact it's 7 days and I explained it over and over they didn't want to hear it It's their discretion another unsatisfied customer i'm switching back to metro p.C.S where they know how to treat people that lady had an odor poor hygiene as well

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