Best Buy

Reviews

• KP

  Kevin Perez

  3 days ago
  5.0
  I came in stressed due to having to deal on getting a new phone. Mind you I've been trying to do so for a while. The you lady kept her composure and even me giving attitude due to stress she remained calm and gave me an excellent service! I wish I got her name and I apologize for being a hard customer at first due to my stress! Thank you
• JD

  John D

  May 7, 2026
  5.0
  Always get my pick up orders here. I've never had any issues
• CL

  c lee

  May 7, 2026
  1.0
  This Best Buy is going to get people hurt they let ppl skip all the time with ghost chairs. Every restock or release of Pokemon I’ve seen where ppl left their kids in cars just to skip ppl not even leaving the car running…
• CS

  Camila santos

  Apr 27, 2026
  1.0
  I purchased an open-box DJI Osmo 3 from Best Buy today, expecting to receive a complete product as described. According to the listing, the item was supposed to include all original accessories and parts. Unfortunately, that was not the case. When I opened the box, I found that the camera charger and the wristband were both missing. These are essential accessories for proper use and convenience, so their absence was disappointing especially since the product description clearly stated that everything would be included. I went back to the store to report the issue, but the only options they offered were to return the item or purchase a brand-new, closed box version. There was no attempt to provide the missing accessories or offer a partial solution, which made the experience even more frustrating. While the device itself appears to be in good condition, the incomplete packaging does not match what was advertised. I would recommend that Best Buy review their open-box inspection process more carefully to ensure accuracy in their listings. Customers rely on those descriptions when making purchasing decisions, and situations like this can be frustrating.
• DD

  dayana

  Apr 7, 2026
  1.0
  would not give me my item bc geek squad wasn’t there even tho i had the email and my ID present. shoutout to xialing for being the only caring , kind , compassionate employee!

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