Brand Certified
Apple Willowbrook Mall
3.7(1422 reviews)
Certified by Apple Willowbrook Mall • May 17, 2026
Business Details
2000 Willowbrook Drive, Houston, TX
77070, United States
Certified by Apple Willowbrook Mall • May 17, 2026
(281) 571-4400
Certified by Apple Willowbrook Mall • May 17, 2026
https://www.apple.com/retail/willowbrookmall
Certified by Apple Willowbrook Mall • May 17, 2026
About
Certified by Apple Willowbrook Mall • May 17, 2026
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by Apple Willowbrook Mall • May 17, 2026
Hours
Certified by Apple Willowbrook Mall • May 17, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
3.7
1,422 reviews
5 stars
737
4 stars
212
3 stars
100
2 stars
58
1 star
315
- BTBrandon Tran2 days ago5.0Was able to successfully transfer my iPhone 13 to 17, stayed a bit over closing and they were kind about it.
- SESupersport EnterprisesMay 8, 20261.0This Apple Store sells overpriced items as compared to its competitors. Bought an Apple Watch and it was $100 cheaper at Bestbuy. After going round and round about price matching the item. I ended up returning it and buying elsewhere.
- TGTaylor GlostonMay 7, 20265.0I had an appointment at the Apple Store in Willowbrook Mall at 1:05 PM, and after waiting for about 15 minutes, Christian noticed that I had been sitting there for a while. He came over and asked if anyone had helped me yet, and once I told him no, he immediately took it upon himself to assist me for the rest of my visit. Christian was extremely polite, patient, and professional the entire time. He answered all of my questions thoroughly and explained everything in a way that was easy to understand. I never felt rushed, and he made the whole experience so much better. Honestly, Christian gets a 10/10 in my book. He was absolutely amazing, and customer service like that deserves to be recognized!
- JJJulieMay 1, 20261.0Tried to call for an appointment but no one picked up and AI was far from helpful. Went to the store and let them know I needed my mother in laws watched fixed and that her mobile service told her to go to apple store to fix it since she still had coverage. Well they scheduled me in and after a 3 hour wait they tell me the watch was not covered. Why on God's green earth did you not just tell me that from the absolute beginning! Beyond irritated with this place and the "geniuses" that work there. Glad I own Samsung, NEVER had a problem with android.
- JBJustin BoydApr 26, 20261.0If you’re thinking about going to the Apple Willowbrook location… don’t. Just don’t. 😤 Horrible experience. Poor service, disorganized, and not worth your time at all. Save yourself the frustration and go to Apple Memorial City Mall or literally ANY other location. This one is not it. #Houston #AppleStore #CustomerService #DoBetter
Frequently Asked Questions About Apple Willowbrook Mall
What products can I find at Apple Willowbrook Mall?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Willowbrook Mall.
What services does the Apple Willowbrook Mall offer?
Apple Willowbrook Mall offers technical support at the Genius Bar and assistance from Specialists to help you set up your devices.
What are the regular business hours for Apple Willowbrook Mall?
The store is open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 6 PM.
Is Apple Willowbrook Mall open on holidays?
The store is closed on November 27, 2025 and December 25, 2025. On other holidays, hours vary, with some days opening earlier or closing later.
Does Apple Willowbrook Mall offer in-store pickup and delivery?
Yes, Apple Willowbrook Mall offers both in-store pickup and delivery services.
Is Apple Willowbrook Mall wheelchair accessible?
Yes, the store has a wheelchair accessible entrance available for customers.
Does Apple Willowbrook Mall accept mobile NFC payments and debit cards?
Yes, the store accepts payments via debit cards and mobile NFC.
Are there nearby dining options like Jamba Willowbrook Mall - TX and Pretzelmaker?
Yes, after visiting Apple Willowbrook Mall, you can enjoy smoothies at Jamba Willowbrook Mall - TX or grab a snack at Pretzelmaker, both nearby.
What clothing stores are near Apple Willowbrook Mall?
Nearby clothing stores include GUESS, The Children’s Place, Aerie, Hollister Co., and Dress Code Chic, offering a variety of fashion options.
Can I combine my visit to Apple Willowbrook Mall with a visit to Kay Jewelers or Daniel’s Jewelers?
Yes, Kay Jewelers and Daniel's Jewelers are close by, making it convenient to shop for electronics and jewelry in one trip.
Brand Certified Facts from Apple Willowbrook Mall
This information is certified by Apple Willowbrook Mall and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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