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Apple Memorial City

3.6
(2130 reviews)

Business Details

303 Memorial City, Houston, TX
77024, United States
(713) 986-2476
https://www.apple.com/retail/memorialcity

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Memorial City
303 Memorial City, Houston, TX
77024, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

3.6
2,130 reviews
5 stars
1,097
4 stars
298
3 stars
107
2 stars
68
1 star
560
  • RH
    ryan haun
    2 days ago
    2.0
    Victor was amazing and the customer service was awesome from the employees. What makes this review so low is that the internet in the store was extremely slow, making the initial data transfer from an old phone to the new one take well over an hour just to be able to use the phone’s most basic functions. Speedtest showed 3 mb down - slow internet at the Apple Store in 2026 seems a little ridiculous.
  • SV
    Susan vice
    6 days ago
    4.0
    Started out “rocky” but I must say they turned my experience around after addressing it with them . Arrived for a 2:30 appt and still waiting at 1:00 . The representative, once I approached him on my status he remedied the situation immediately and I received assistance . She was excellent and very knowledgeable. Turned out they could not assist me with what I needed. I would just recommend that better organization on their part on personal rotation and not leave the appointment’s waiting. I definitely would return to this store when I’m ready to purchase my next phone . 👌👍
  • SR
    siclaris Rosales
    May 11, 2026
    5.0
    Gee is the best worker ever he is so helpful and honest every time I go to this location I feel unwelcome, but he genuinely made my experience amazing he was really kind patient and honest he didn’t hesitate to answer my questions and was very supportive. He made my experience amazing and I would definitely ask for him. Next time I go he is great
  • AA
    Ally
    May 7, 2026
    5.0
    This business was super helpful in trying to fix my identity hack issue . The problem was I did not know at the time that my husband was the one identity hacking my Apple ID until it was too late . I confronted him and he broke my shoulder bone so I left him in Texas on 4-1-25 and never looked back . Thank you for trying to help me recover my account now I know why it would NOT work !! He changed my phone settings every day for a full year . I have had 10 phone numbers all hacked by him . So very scary !! I live in Flagstaff now in a great relationship finally . God bless you !
  • BN
    Brian Nguyen
    Apr 26, 2026
    1.0
    Terrible place with horrible experience. My 3 weeks old iphone 17 Pro Max electrically shocked the hell of me while i charged it at home. I brought to the store and they told me nothing wrong, tell me using a rubber case to prevent being shocked again. No exchange! they did offer to seize my phone for at least 2 weeks to send it to "their center to check" otherwise, go back to my cell phone carrier because bought the phone over there, not them. It means I will go 2 weeks without my cell phone. They are just washing their hands... Do not trust these guys at Mem City Apple Store, do not buy products at their store. they don't know what to do and have not effort to help, period! This is one step to push me away from Apple. I'd rather go with Android or even cheap Xiaomi and it is broken, I just throw it away without raising my blood pressure after talking to these guys

Frequently Asked Questions About Apple Memorial City

What products can I buy at Apple Memorial City?

You can shop for iPhone, Mac, Apple Watch, iPad and more at Apple Memorial City.

What services does the Apple Store at Memorial City provide?

The store offers technical support at the Genius Bar, and Apple Specialists can answer your questions and help you get set up.

Brand Certified Facts from Apple Memorial City

This information is certified by Apple Memorial City and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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