Explore offerings from Geek Squad on 5299 Eldorado Pkwy in Frisco, with popular we offer same-day samsung cell phone repair* and disclaimers available at this location.
Tech Solutions
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Inspiration, Innovation & Tech Help
In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to:
• Help you discover inspiring new technology
• Keep you up-to-date on the latest tech innovations
• Provide you with the help you need to get more out of your tech, electronics and appliances
New Technology Solutions to Make Life Better
Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use.
Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.
New Tech & Top Products
To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.
Creative Ways to Use Your New Technologies
Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.
Tech Troubleshooting Tips
Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed.
To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.
Samsung
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We Offer Same-Day Samsung Cell Phone Repair*
We can repair your Samsung cell phone on the same day you bring it to our store.* As a Samsung Authorized Service Provider, Geek Squad Agents at this location are certified in servicing and repairing select Samsung cell phones. We can help no matter how you're covered or where you purchased your device. Plus, all service parts come directly from Samsung.
Best Buy stores that are Samsung Authorized Service Providers offer same-day repairs on Samsung smartphones from Verizon, AT&T, Sprint, T-Mobile and North American unlocked:
· Samsung Galaxy Note5
· Samsung Galaxy S6
· Samsung Galaxy S6 edge
· Samsung Galaxy S7
· Samsung Galaxy S7 edge
· Samsung Galaxy Note8
· Samsung Galaxy S8
· Samsung Galaxy S8 edge
Disclaimers
Disclaimer:
*For select Samsung cell phones. May require reservation. Most repairs will be completed on the same day if all necessary parts are in stock and the device is dropped off before 7 p.m. local time. Repairs requiring entire device replacement will take place via a mail-in exchange process which may take more than one day to complete.
Reviews
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69 reviews
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SUMMER NGUYEN
Jun 25, 2026
1.0
My Apple repair service at this Geek Squad location today was extremely disappointing due to the customer service I received from my GeekSquad Rep, Nashi Nawen
From the moment I arrived, I felt disrespected. Instead of greeting me professionally, she said, “What’s up?” and motioned for me to come over with a hand gesture that felt more appropriate for calling a pet than a customer. Throughout our interaction, she was loudly chewing gum while speaking, which came across as unprofessional and discourteous.
The check-in process was also frustrating. After beginning my check-in, she walked away to assist another customer, leaving me waiting for approximately 30 minutes without any explanation or update.
To be fair, the actual repair was completed very quickly, and I was very satisfied with the quality and speed of the repair itself.
However, when I calmly addressed Nashi’s attitude and asked why she was being disrespectful toward me, the situation only became worse. Rather than apologizing or attempting to resolve my concerns, she became even more rude and slammed a stapler onto the counter in front of me. That behavior was completely inappropriate and made me feel even more uncomfortable.
It’s unfortunate because the repair service itself was excellent. Had it not been for Nashi’s behavior, this would have been a pleasant experience. I expect a basic level of professionalism and respect when interacting with customer service, and this experience fell well below those expectations.
UU
Unknown User
Apr 3, 2026
5.0
I had an amazing experience with Geek Squad. My PC was having serious GPU issues and I honestly thought it was done for, but they completely saved it.
The team was extremely knowledgeable, straight to the point, and didn’t waste any time. They diagnosed the problem quickly, fixed it fast, and now my PC is running perfectly again.
Huge shoutout to Maheer…he was professional, polite, and clearly knows his stuff. Super quick, efficient, and made the whole process smooth with zero stress.
If you’re having PC issues, I definitely recommend this location. They really know what they’re doing.
What services does Geek Squad at 5299 Eldorado Pkwy, Frisco provide?
Geek Squad offers tech repair, setup, and support services including computer repair, cell phone repair, data recovery, and appliance repair. You can schedule service in-store or online.
What are the operating hours of Geek Squad at this location?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad in Frisco?
You can schedule your service appointment either online via their website or directly in-store at 5299 Eldorado Pkwy.
Is Geek Squad currently open on Sundays?
Yes, Geek Squad is open on Sundays from 10:00 AM to 8:00 PM at the Frisco location.
What is the contact phone number for Geek Squad at Eldorado Pkwy?
You can reach Geek Squad at +1 214-872-2079 for inquiries or appointments.
Where is Geek Squad located in Frisco, TX?
Geek Squad is located at 5299 Eldorado Parkway, Frisco, TX 75033, United States.
Are there any electronics stores near Geek Squad in Frisco?
Yes, Best Buy is nearby offering electronics and appliances, and it complements Geek Squad services as Geek Squad operates within some Best Buy locations.
Are there dining options close to Geek Squad at Eldorado Pkwy?
Yes, Pizza Hut is located nearby, providing a convenient option for a meal before or after your visit to Geek Squad.
Can I combine a visit to Geek Squad with other shopping in the area?
Absolutely, nearby stores like Michaels Stores for arts and crafts, Mattress Firm for furniture, and several clothing stores like Gavica Store and Distinctively Hers are close by, enabling multi-purpose trips.
Are there any beauty or personal care salons near Geek Squad at this location?
Yes, several salons including Hairapy Studio Salon, 989 Mens Grooming, Hair by Eyup, and The Beacon Salon are nearby should you want to combine your tech visit with a salon appointment.
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