VCA Westcreek Animal Hospital

Reviews

• RT

  Ryan Thompson

  Jul 2, 2026
  1.0
  Took my dog in to have her teeth checked, they wanted to remove half of her teeth and charge us $3000 for it before trying anything else. Her condition improved with some simple oral hygiene rinse. I strongly recommend going anywhere else.
• FR

  Fatima Rahman

  Jun 25, 2026
  2.0
  I had a 9 o’clock appointment this morning for my cat Mac daddy for free a wellness check that was advertised on instagram. The visit felt rushed. And she really didn’t do anything that I couldn’t have done at home. I was asked for a fresh poop sample, which they do nothing with. My appointment was at nine and I was out the door at 9:10. That should tell you all you need to know.
• JM

  Jon Matte

  May 28, 2026
  5.0
  They've been great with our pets, they have membership plans which are helpful spreading the costs out especially with our older animals.
• HP

  Heather P

  May 24, 2026
  2.0
  I just got off the phone with a corporate customer service rep who was calling in response to my complaint about the new location, yes she called on a Sunday. The team who scouted the location didn’t give consideration to people with their fur babies having to get them safely in the front door in an extremely busy shopping strip location with a Starbucks drive thru that wraps around the opposite end of the strip where the vet is. Zero consideration was given for the fur babies’ safety and that of their owners. It was challenging during my first visit at this new location after following Dr. Hendon for decades to even find a parking space. I told the receptionist for this recent appointment that if no spots were available for this visit, I was going to keep driving. At the end of the call this morning, the rep made sure to note that I was financially beholding to this corporate demon for the next year since I renewed the care club membership. I’m thinking, wow! Sorry Gumfory and Hendon sold out to them! And, yes, until I can find another vet to go to after 36 years, I want to save money. I know she thinks she had a point when she acknowledged the renewal when I’m so unhappy with the location. I trust Dr. Wallace and Dr. McNeal and until I find another vet location where I know is a good alternative for the well being of my fur babies, I will go there as needed. That doesn’t change the fact they didn’t do a mindful job in finding a new location. They were inconsiderate to families and their pets. They also didn’t find a location anywhere near the same neighborhood they came from. I would venture a guess their practice mainly consisted of families who had been loyal for 10+ years. Shame on the customer service rep for throwing up the renewal of the care plan to dilute my concerns.
• AM

  Angelica Martinez

  May 24, 2026
  5.0
  They are great with our babies, I highly recommend.

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