Cricket Wireless Authorized Retailer

Reviews

• JG

  Jonathan Guevara

  Sep 15, 2026
  1.0
  I bought 2 new phones with service on the 7th of September this year and have had nothing but horrible customer service from this location the owner hung up on me after asking if it was the owner to let them know horrible service I received the day I purchased the phones then they want to charge $15 per line to do something I asked them to do from the beginning. I don't recommend this location not even to pay bills they keep your cash and try to charge extra for "fees" don't shop here folks
• LT

  Lucia Tafolla

  May 15, 2026
  1.0
  La tienda estaba extremadamente caliente y el aire acondicionado no funcionaba. Después de estar ahí un rato, el calor se volvió muy incómodo. La corporación realmente necesita arreglar el AC porque no es justo ni para los empleados ni para los clientes tener que estar en esas condiciones.
• SS

  Stephanie Sandoval

  May 15, 2026
  1.0
  The employees were very kind and helpful, but the conditions inside the store were unacceptable. It was extremely hot and humid, and I was told the AC does not work. I was there for 45 minutes setting up my new phone and could barely handle the heat. I can only imagine what the employees deal with every day. Corporate seriously needs to address this issue because it creates an uncomfortable environment for both customers and staff.
• PF

  Pamela Foerster

  Dec 23, 2020
  2.0
  I was switching from Metro to Cricket. I scanned my card for 95.00. The manager said this process went into system failure. He processed a second time..again system failure. My 95.00 paid Cricket wireless but didn't go through on their end. No service or phone. He said the payment was voided and my 95.00 would go back into my acct in 1 or 2 days. 6 days later I have not received the money. My service at Metro was disconnected. I was told they would expedite the process on then 30th. I told them that was unacceptable. I told them I would file charges for theft/abuse of an elderly finance. They called dispatch..the Ft Worth police department. I still am without the service and money...Now the owner has said I should contact customer support?? I have three times. November 17th through now mo results, straight up fraud and theft. Wow almost 30 days? Contact me with replacing my 95.00.