Ready to exceed your expectations!
Million Air is excited to announce a new fixed-based operator (FBO) at El Paso International Airport (ELP). Located just 8.5 miles east of downtown El Paso, Million Air ELP will set the bar for the region. The new FBO is now open for business!
The FBO boasts 10,000 square feet of VIP lobby space, 20,000 square feet of hangar space, a dramatic aircraft porte-cochere, and expansive ramp space capable of supporting any aircraft type. Inside the new general aviation terminal, guests will find a refreshment bar, pilot’s lounge, snooze rooms, a state-of-the-art flight planning room, and multi-media conference room
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.