BS
Bailey Stanfield
5 days ago
Dr. Dawson was everything you hope for in a veterinarian, especially during one of the hardest seasons of your pet's life.
From the moment she walked into the room, I never felt rushed. She took the time to thoroughly review Ari's history, explain every finding, answer every question, and make sure I truly understood our options. She treated both Ari and me with so much compassion, patience, and respect.
What stood out most was how genuinely she cared. She didn't just discuss medical facts—she understood the emotional weight of the decisions we were facing and met us with kindness and empathy every step of the way.
I can honestly say that Dr. Dawson is someone I would trust with my pets' lives—and even my own—over and over again. That level of confidence is incredibly rare.
I cannot recommend her highly enough. Thank you, Dr. Dawson, for the exceptional care you gave Ari and for making such a difficult experience a little easier.
GK
Gwen Kaushagen
Jul 3, 2026
They are kind and hopefully can help my dog.
PL
Preet Lalli
Jun 29, 2026
My second dog passed away in the same hospital in an oxygen cage, 8 years apart. Coincidence? Maybe not! Neglect? Very likely. I cannot speak for everyone at that hospital but this was my experience with Dr. Wright and his technicians.
My 6 year old dog had lymphoma and he passed away 48 hours after his first chemo. Before his chemotherapy, he was on Prednisone and was constantly panting. I mean non stop (all day and night). When I brought it up, I was told it's benign and I was overreacting. I know I wasn't. His lymph nodes around his neck were getting bigger by the second and they lost the pathology sample. We had to wait 10 days to get the results.
Then he was given a shot of L-asparaginase and when I spoke to Dr. Wright the next day, I told that my dog screamed when I touched him. I was told that it was a lie or he was being dramatic. I didn't say anything. My dog did well on the shot. And then CHOP treatment was started. My dog was exhausted when I picked him up. No one called the next day to check on him. 48 hours later, we were in the ER because his tongue was turning blue and he couldn't breathe. Dr. Wright didn't even bother to have a conversation with me. The ER doctor (she was amazing) told me that I had to make a decision while Dr. Wright wanted to push more medicine into my dog while he was turning purple. I appreciate ER doctor's honesty and telling me that was not the right decision.
How about a little empathy Dr. Wright? How about talking to me and not sending messages via your ER doctor?
Dr. Wright and his staff (except for one technician) DID NOT take my concerns seriously. It was all about $.
I wish I could have taken my baby to another hospital. Zero empathy & zero compassion from oncology department.
I am thankful for the ER doctor and her technician who helped me in the last hour of my baby's life. They were so kind and gentle and helped me so much. We need those kind of people in the vet hospitals who genuinely care.
D7
Dallasmom 7
Jun 18, 2026
Our furry baby is a patient of Dr. James Custis and we are extremely thankful to him and his team for all their care. Dr. Custis is the best! Thanks to him, our little one has a new lease on life. We are eternally grateful!
RM
Ruhaab Markas
Jun 3, 2026
My wife (who is a veterinarian) and I had a great experience at VCA with various doctors but especially Dr. Snell in Internal Medicine after our cat Ollie had an intensive six day stay treating liver failure. We are forever grateful for their care and compassion.