Dyson Store & Service Center

Reviews

• BC

  BR Corbett (ChristianRep)

  1 day ago
  5.0
  Ryan was spectacular to work with! His knowledge of the products, his quick / thorough examination of my two Dyson stick vacuums, his patient explanation of his findings was truly professional & so much more rewarding than typical customer service people today!!!
• JW

  Joseph Wood

  May 13, 2026
  5.0
  Courtney is amazing. Knows her products. Solved a ton of issues I had with my vacuum and corporate Dyson bureaucracy. Give her an executive position. She is light years beyond the AI Chat and Customer Service phone clowns. Thank you, Courtney!
• TM

  The Real MojoWood

  May 11, 2026
  1.0
  This review is about Dyson Corporate. The worst customer service I’ve ever experienced. Sucks!!!!!! The product is fine. But the business model and tech support is infuriating. Use another brand for that reason alone.
• MK

  M K

  Apr 25, 2026
  5.0
  I went to the Park Lane Dyson shop to see if they sold a replacement head for my v12 detect. The rubber along the bottom of it had come loose and was causing the plastic to scrape the floors. Mario helped me and was so friendly and helpful. He went to the back with my v12 part to see if they had any replacements in stock. He came back with my original part and told me the technician was able to glue it back on and I wouldn’t need a replacement. This saved me $130! He also taught me how to open it and clean it, which I hadn’t learned how to do because I had bought my Dyson from the website. I did buy a replacement roller to use when I’m cleaning my current one. I highly recommend going to this Dyson store and ask for Mario.
• AJ

  Alondra Jaramillo

  Apr 25, 2026
  1.0
  Was super excited to purchase the Coanda 2x machine, I left and as soon as I opened, I noticed it had black marks and a chip in the paint. Took it back, they checked it and saw it had a flaw, took it in for an exchange but super condescending and sarcastic remarks from the staff like if I was being picky or dramatic over a machine that costs over $700. For a new machine you should be getting a NEW, not scratched or chipped product. Now that I received the new one, which to be honest I don’t know if they sealed it right before I got it? Because I open it, a Dyson with even worse scratches and has a scratch so deep it’s changed color. Now I have to go back tomorrow and ask for ANOTHER exchange or to be honest return the product completely. 0/10 experience.

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