Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
So many people but yet little results. This was the most ridiculous exchange I have ever had to deal with. Staff looks like they fell out of bed with bandannas on and mix match socks it was so tacky. Who ever is the manager here or is over operations should be fired immediately. Never thought I would say this but I’m going android
DK
Darby Kelly
May 5, 2026
5.0
Rodrigo was awesome! He was so helpful and especially patient with me. I was a little nervous going in, as I am not very tech-savvy, but everyone in store was so friendly and helpful I'm already looking forward to going back. Rodrigo was communicative when explaining the processes and procedures during a data migration, and I really appreciated that (even if I didn't really understand lol). Overall 10/10, loving my cute MacBook Neo.
EE
Elizabeth
May 4, 2026
5.0
Wil is very knowledgeable & showed me all the ins & outs of my new product. Great customer service! Thanks Wil! I was greeted immediately upon entering the store with zero wait time. Highly recommend this location
GK
Gwen Kelbe
May 3, 2026
5.0
Brought my neighbor in after he lost his phone in the hospital and Jay R helped us he was so patient and knowledgeable and he calmed his nerves down letting him know now he can get ahold of people with his phone He spent quite a awhile with us and in no rush to get us in and out. I would definitely recommend him any time you are in there
AM
Alen Mu
Apr 28, 2026
1.0
Very disappointed at apple very cheaply made products I was basically scammed. I spent over $1500 on an iPhone 17 pro max, one of the worst phones I ever owned. The phone started to lose charge like crazy and overheating after 5 months from buying it brand new. I brought it here, I was dealing with “Ethan” he’s one of the store managers, to get the phone fixed or replaced since it’s still under warranty. They keep restoring the phone they think it’s a software issue, it’s not a software problem I told them it has a faulty battery they just don’t wanna listen. I came here twice every time I spend 5-6 hours they keep repeating same process that never solved the problem. My phone still overheating and losing charge, they just don’t wanna admit the device is defective so they don’t replace it. I’m selling the stupid phone and switching back to Samsung.
Frequently Asked Questions About Apple Galleria Dallas
What products can I find at the Apple Galleria Dallas store?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at the Apple Galleria Dallas.
What technical support services are available at Apple Galleria Dallas?
Technical support is available at the Genius Bar where Specialists can help with your Apple devices.
What are the regular opening hours of Apple Galleria Dallas?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does Apple Galleria Dallas provide in-store shopping and pickup options?
Yes, the store offers in-store shopping and has in-store pickup available.
Is Apple Galleria Dallas accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance.
Can I make payments using debit cards or mobile NFC at Apple Galleria Dallas?
Yes, Apple Galleria Dallas accepts debit card payments and mobile NFC payments.
Is there free Wi-Fi available at the Apple Galleria Dallas store?
Yes, free Wi-Fi is available for customers in the store.
What nearby shopping centers can I visit when going to Apple Galleria Dallas?
Galerias Mall, Dallas is a nearby shopping center where you can explore various stores and events before or after your visit.
Are there dining options close to Apple Galleria Dallas?
Yes, nearby dining options include Panda Express for Chinese fast food and Rocky Mountain Chocolate Factory for sweets.
What other retail stores can I visit around Apple Galleria Dallas?
Nearby retail stores include Steve Madden for shoes and clothing, Ann Taylor for clothing, and Sephora for beauty supplies.
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