Apple Galleria Dallas

Reviews

• TM

  T M

  May 12, 2026
  1.0
  So many people but yet little results. This was the most ridiculous exchange I have ever had to deal with. Staff looks like they fell out of bed with bandannas on and mix match socks it was so tacky. Who ever is the manager here or is over operations should be fired immediately. Never thought I would say this but I’m going android
• DK

  Darby Kelly

  May 5, 2026
  5.0
  Rodrigo was awesome! He was so helpful and especially patient with me. I was a little nervous going in, as I am not very tech-savvy, but everyone in store was so friendly and helpful I'm already looking forward to going back. Rodrigo was communicative when explaining the processes and procedures during a data migration, and I really appreciated that (even if I didn't really understand lol). Overall 10/10, loving my cute MacBook Neo.
• EE

  Elizabeth

  May 4, 2026
  5.0
  Wil is very knowledgeable & showed me all the ins & outs of my new product. Great customer service! Thanks Wil! I was greeted immediately upon entering the store with zero wait time. Highly recommend this location
• GK

  Gwen Kelbe

  May 3, 2026
  5.0
  Brought my neighbor in after he lost his phone in the hospital and Jay R helped us he was so patient and knowledgeable and he calmed his nerves down letting him know now he can get ahold of people with his phone He spent quite a awhile with us and in no rush to get us in and out. I would definitely recommend him any time you are in there
• AM

  Alen Mu

  Apr 28, 2026
  1.0
  Very disappointed at apple very cheaply made products I was basically scammed. I spent over $1500 on an iPhone 17 pro max, one of the worst phones I ever owned. The phone started to lose charge like crazy and overheating after 5 months from buying it brand new. I brought it here, I was dealing with “Ethan” he’s one of the store managers, to get the phone fixed or replaced since it’s still under warranty. They keep restoring the phone they think it’s a software issue, it’s not a software problem I told them it has a faulty battery they just don’t wanna listen. I came here twice every time I spend 5-6 hours they keep repeating same process that never solved the problem. My phone still overheating and losing charge, they just don’t wanna admit the device is defective so they don’t replace it. I’m selling the stupid phone and switching back to Samsung.

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