VCA Oso Creek Animal Hospital and Emergency Center

Reviews

• AM

  Angelina McAllen

  1 day ago
  5.0
  My kitten Chanel and I came in for a checkup and to see if she needed her recommended vaccines. The staff were incredible, our tech DeAnna was very patient and gentle with Chanel and made her immediately comfortable despite her usual skittishness. She walked me through everything I needed to know regarding vaccinations, future checkups, tests, etc. Dr. Mircovich was equally amazing and gave great care to Chanel during the checkup, never making her uncomfortable or stressed out. She was incredibly helpful in answering any of my questions and concerns related to feeding and behavior . The check in and check out process was swift and easy with little wait. I truly recommend this animal center to anyone living or visiting the area!
• SG

  Stephanie Guerra

  4 days ago
  1.0
  Yeah cery horrible hospital didn’t even look at my dog after waiting 7 hours then told me he needed to be put down because he had heartworm had them run a test and he didn’t now apparently my dog had a sexual transmitted disease but he is an i door dog that has been neutered and never been around any other dog then told be they could run test but is gonna be expensive i said what is expensive they said 1500 well look at my dog and run test they did only to tell me my dog has a heart tumor and they eill not remove or treat for cancer cause they dont do that by far the worst vet go to dodridge they are better and more caring
• SD

  Shraddha Dave

  Aug 13, 2026
  5.0
  I cannot express enough gratitude to the entire team at VCA Oso Creek Animal Hospital & Emergency Center, especially Dr. Erica Haller and Dr. Alexis Newberry, for the extraordinary emergency care they provided to our fur baby. We arrived on Monday night facing what felt like the worst possible situation. Our fur baby was in extremely critical condition, and at one point the team was having difficulty even detecting his pulse. We were terrified that we were going to lose him. Dr. Haller, Dr. Newberry, and the emergency team immediately came together, assessed the situation, performed the necessary diagnostics, and made critical decisions when every moment mattered. What impressed us most was not only their medical knowledge, but their ability to work together under tremendous pressure. They continued fighting for him when his condition was at its most critical. Because of their quick thinking, teamwork, careful monitoring, treatment, and dedication, our crazy little mischievous, fun loving, fur baby survived. Special thank you Rebecca (Becca) for all your love & support. There are moments when veterinary medicine becomes much more than a profession. When an animal arrives barely hanging onto life, the knowledge, judgment, communication, and determination of the doctors and emergency staff can determine whether a family gets to bring their loved one home again. For our family, Dr. Haller, Dr. Newberry, Becca; and the VCA emergency team were the professionals who gave our fur baby a fighting chance; a new birth. We will never forget what you did for him or for our family. Seeing him alive and recovering after remembering how critically ill he was when we arrived is something for which we will always be grateful. Specially; thank you so much, Dr. Haller, Dr. Newberry, Becca; and the entire VCA Oso Creek emergency team, for working together and refusing to give up on our fur baby. You helped save a life that means the world to us.
• AA

  Aaralyn

  Aug 9, 2026
  1.0
  We drove 25 mins to this place after finding out our dog had eaten a rasian oatmeal cookie and had us waiting for about an two hours with nothing really being told to us and only saying they were getting someone once we actually getting seen we were told they can try with us in the room to help him feel more at ease it than took another hour for them to attempt to induce vomiting and tried taking him to another room and within 10 mins gave up and said they couldn't do anything and said word for word "the doctor said he should be fine for being a bigger dog anyways" it was a subway cookie and he is 60-70lbs we wasted 3 hrs for nothing and called poison control who ACTUALLY helped us and he threw up 13 RASIANS!!! For us going in to help our poisoned dog they didnt help AT ALL nor seemed to have any urgency!!! I wouldn't recommend coming here personally!!!
• SS

  Samantha Sifuentez

  Jul 25, 2026
  1.0
  tldr: they are the only 24 hr vet in a radius and they know it the first time i took in my pet, i was told he needed a $6000 hospital visit or he would die in six months...we passed on the treatment because we didn't have the ability to pay four years later he is experiencing pain and discomfort for different reasons i waited for 5 hours before they took my dog back and they only took him back because i used one of the trigger words everyone else was using when the front desk clerk belinda woke up from her nap i ask how much longer and she said she couldn't tell me because my dog was fine and the other dogs were trauma or more sick she had no compassion no info and was not helpful and was sleeping on the job i never saw a dr and they charged me over two thousand dollars sabrina called and asked if i wanted to keep my dog there to monitor or monitor him at home...i started asking some questions and decided to keep him in the hospital because i don't know the first thing about monitoring his breathing rate or the heart condition they said he had that was the end of the conversation with sabrina someone called hours later and said if he has a bad heart read u will owe a grand and i clarified by asking "so i only owe additional if the read is bad and u have to send for a report from cardio?" and she said yes ill put u down as phone authorization when i went to pick him up the next day, i sat in waiting room for twenty mins and my phone rings...its the dr with an update...i interrupt her and ask if she is aware i am in the building and she said no so the communication is obviously broken from start to finish the only compassion or understanding i got was from laylanei and she was just there to smooth things over and collect payment even the paperwork they sent me home with had mistakes and contradictions the fact that i paid thousand of dollars and it took 48 hrs to hear from a dr and the staff is not communicating effectively with clients is not worth the money spent but they are the only clinic open after hours and they can get away with the bad standard of practice

Frequently Asked Questions About VCA Oso Creek Animal Hospital and Emergency Center