At The Dog Wizard Southlake, our training goes far beyond sit and stay. We focus on teaching dogs how to make better choices, stay engaged with their owners, and respond reliably—even around distractions. Families work with us through Board & Train programs, private lessons, puppy training, obedience, and behavior modification for reactivity, anxiety, and impulse-driven behavior. Whether through immersive 7–14 day stays or one-on-one coaching at home, we build real understanding, not temporary compliance. Just as important, we train the parents, so the results hold up in real life, not just in training sessions.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.