In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to:
• Help you discover inspiring new technology
• Keep you up-to-date on the latest tech innovations
• Provide you with the help you need to get more out of your tech, electronics and appliances
New Technology Solutions to Make Life Better
Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use.
Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.
New Tech & Top Products
To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.
Creative Ways to Use Your New Technologies
Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.
Tech Troubleshooting Tips
Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed.
To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.
Reviews
3.3
21 reviews
5 stars
10
4 stars
2
3 stars
1
2 stars0
1 star
8
AB
Anthony Barber
3 days ago
1.0
Dropped off my beat studio earbuds to be fixed. Waited two weeks and got them back with the same issue.
HT
Heidi Trevithick
Jun 2, 2026
5.0
My husband and I went to Best Buy's Geek Squad counter to get help with our computer microphone. Sam Pulis was amazing, spent all the time needed to trouble shoot our issue, and gave great customer service. Thank you Sam! Hope your managers see this review because you deserve a round of applause!
AR
aj Russell
Mar 27, 2026
1.0
Gave my wife laptop to geek squad trying to get it it fixed. Was a keyboard repair. They sent it out to the service center where it sat for 28 days. They did not complete the repair and sent it back to the store. Well they sent it back with the front of the laptop not even in place, cracks, scratches, screw sockets also cracked. Mouse pad was completely loose. They decided to send it back to the service center where they are to correct the issue they caused. It came back still dented scratches all over some new ones even from the last time. The front panel is actually on however dented in one of the vents on the side to get it back in…. I have now waited another 30- hour for their manager to review my case for “compensation” and only got offered nothing. Got told they are sending out again a month and a half later still nothing. Do not give your computers if you care about it them to geek squad. Also their compensation only applies to in store purchases so if you don’t want to get stuck having to buy a new laptop from them avoid this place
DA
Daniel Alehh
Feb 5, 2026
5.0
I believe his name was Sam, but he handled my repair professionally despite being severely understaffed.
What services does Geek Squad at Best Buy in Austin offer?
Geek Squad at Best Buy in Austin provides tech repair, setup, and support services including cell phone repair, computer repair, data recovery, electronics and appliance repair.
Where is Geek Squad located in Austin, TX?
Geek Squad is located at 9600 S Interstate 35, Ste Q, Austin, TX 78748, USA.
What are the operating hours of Geek Squad at this location?
Geek Squad is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
How can I schedule a service appointment with Geek Squad at Best Buy?
You can schedule a service appointment in-store or online through their website.
What is the phone number to contact Geek Squad at this Austin location?
You can contact Geek Squad at this location by calling +1 512-437-3699.
Does Geek Squad offer support for appliance repairs?
Yes, Geek Squad at this location offers appliance repair services along with other electronics and computer repair services.
What nearby stores can I visit along with Geek Squad for electronics and appliance needs?
You can visit Best Buy nearby for a wide range of electronics and appliance products along with Geek Squad's services.
Are there other tech support or print services near Geek Squad?
Yes, Office Depot Tech and Office Depot Print & Copy are nearby offering IT support, computer repair, and printing services.
What nearby dining options are available if I visit Geek Squad?
You can enjoy meals at nearby restaurants such as Famous Dave's Bar-B-Que, Southpark Murphy Adams Restaurant, and Keva Juice before or after your visit to Geek Squad.
Are there any nearby hair or beauty supply stores around Geek Squad?
Yes, nearby stores include Sport Clips Haircuts of Austin - Southpark Meadows and Sally Beauty, offering haircuts and beauty supplies respectively.
Brand Certified Facts from Geek Squad
This information is certified by Geek Squad and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: