Since opening in 2019, DeSano Pizzeria Napoletana has brought authentic Italian flavors to the heart of downtown Austin. Dedicated to the craft of traditional Neapolitan pizza, our chefs use only the finest ingredients, with over 90% sourced directly from Italy. Each pie is cooked to perfection in genuine wood-fired ovens, imported straight from Naples, resulting in a unique taste that is both fresh and timeless. We offer a wide range of services, including dine-in, takeaway, delivery, and catering, ensuring you can enjoy a genuine Italian experience wherever you are.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.