Certified by Cricket Wireless Authorized Retailer • Oct 11, 2026
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Austin store today.
Location
Certified by Cricket Wireless Authorized Retailer • Oct 11, 2026
Certified by Cricket Wireless Authorized Retailer • Oct 11, 2026
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM
Reviews
4.0
82 reviews
5 stars
56
4 stars
5
3 stars
3
2 stars
2
1 star
16
KR
Krystal Rodriguez
Sep 28, 2026
1.0
This cricket was by far the worst I've ever stepped into. The ladies at the counter did not understand me when I spoke English very clearly what I could afford and wanted. My question was to bring in my own phone and transfer my phone number to that phone. A very simple request, The girl at the counter literally charged me activation fees and I have no idea what but my total was $240. Absolutely ridiculous. I refuse to pay this amount and walked out and stated I was going to a different Cricket store. At that point they tried calling me back to work something out. I did make it to Cricket on William Cannon, where I explained the situation and ended up paying an extremely affordable low fee of $10
They were in shock on how I was treated at the Cricket store on stassney. I will never step foot in that store again as it seems that it was very fraudulent!!!
JU
Jhojan Urbina
Sep 25, 2026
1.0
La señora no sabe ni su número de tienda necesita la ayuda de su manager para todo y atiende con una cara mala y está con su teléfono en ora de trabajo mientras atiende a los clientes
BC
Beatriz Cardona
Sep 13, 2026
1.0
Rude ask Spanish workers
Hanging up because my friend cannot speak Spanish!!
CG
Christin Gleaton
Sep 2, 2026
1.0
I called cricket on stassney the person that answered the phone could not speak English would not give me someone that speaks English and then they hung up on me we are in the United States you need to have someone that at least speaks English in the store
WS
Wendy Scarborough
May 6, 2026
5.0
Clara was extremely helpful and knowledgeable. I will begin coming to this location as long as she is here. Appreciate her patience.
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